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Skills

  • Software lifecycles
  • TSO
  • Test case development
  • Web development tools
  • Customer proposals
  • Task prioritization
  • Business continuity planning
  • IT Infrastructure
  • Client relationship management
  • Information Systems Integrity

Work Experiences

  • Wrote best practices documentation to be used in existing employee training and new employee onboarding.
  • Suggested technology upgrades and complementary products to improve client security.
  • Installed, tested, and troubleshooted surveillance systems that included security alarms, cameras, and Internet access.
  • Taught users how to use initiative hardware and process software correctly, which resulted in a 9% reduction in helpdesk calls.
  • Worked with clients and colleagues from other departments to turn their needs into turnkey solutions.
  • Kept track of inventory levels and ensured that product displays on the sales floor had enough stock.
  • Improved and rebuilt computer systems, resulting in a 15% increase in business end-user efficiency.
  • Evaluated and adopted new technologies to meet changing industry needs.
  • Increased information sharing by improving computer system interfaces.
  • Used information engineering, data modeling, and structured analysis to plan and design computer systems.

Summaries

  • Bilingual and highly collaborative.
  • Looking to improve organizational performance with a well-designed training program?
  • Expert innovator with a track record of recommending new technologies to improve existing systems and introduce new ones.
  • System Research Associate with a strong desire to advance knowledge by conducting research into quality assurance.
  • Technical Consultant with 5 years of successful stakeholder engagement and project management experience.
  • Framework Research Associate with a passion for adding to the Computers Software knowledge base.
  • Organized Systems Analyst with 4 years of experience assessing, reconstructing, and advancing computer systems.
  • Focused and determined, with the ability to mentor and lead talented teams.
  • Dedicated professional with over 8 years of experience developing procedure web applications.
  • Multi-talented Principal Consultant with a track record of leading teams and developing strategic plans for a wide range of customer needs.

Accomplishments

  • Provided real-time technical support to clients during critical operations, minimizing downtime and ensuring continuity of services.
  • Provided technical recommendations during the migration of method services, ensuring 99.9% uptime and service availability.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Demonstrated expertise in cross-platform software integrations, ensuring seamless operability between Power BI and legacy systems.
  • Developed custom scripts in process to automate repetitive processes, reducing manual workloads by 70% %.
  • Redesigned network architecture for international clients, improving overall system response times by 54%.
  • Framework Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Spearheaded an upgrade of the organization's security framework, achieving full compliance with industry regulations within 17 months.
  • Documented and resolved program which led to framework.

Affiliations

  • Contributor to the Open Networking Foundation (ONF) projects
  • Certifications from the Cisco Networking Academy (CCNA, CCNP)
  • Co-chair of the Data Privacy Task Force 2021 - Portland
  • Freemason
  • Member of the Distinguished Speakers list for TedX Boston
  • Affiliate of the National Cyber Security Alliance
  • Contributing author to Cloud Native Computing Foundation (CNCF) publications
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • International Council of Nurses

Certifications

  • First Aid/CPR Certified
  • Microsoft Certified Professional (MCP)
  • Certified Kubernetes Administrator (CKA)
  • Apple Certified Associate (ACA)
  • AWS Certified DevOps Engineer - Professional
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Top Secret Security Clearance
  • Certified ScrumMaster
  • Certification in Java

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