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Skills

  • Distribution and warehousing
  • Staff supervision
  • Driving and transportation
  • Project management
  • Process improvement
  • Budgets
  • Customer complaint resolution
  • Food preparation
  • Team Leadership
  • Supervision

Work Experiences

  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Analyzed shipping trends.
  • Analyzed shipping trends and adjusted logistics workflows, giving the company a 24% faster fulfillment rate during peak seasons.
  • Adjusted logistics workflows.
  • Achieved a reduction of 59%.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.
  • Collaborated with 12 third-party carriers.
  • Reduced accidents by 9%, saving $8 per year by identifying root causes and taking corrective action.
  • Adhered to customer-specific labeling standards.
  • Automated data logging of shipment tracking.

Summaries

  • Top-producing salesperson and industry expert in Transportation.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in stakeholder engagement and team leadership backed up by Transportation training.
  • Within Transportation, senior Shipping and Receiving Coordinator and outstanding performer in project management and data analysis.
  • Shipping and Receiving Coordinator with outstanding process improvement and project management abilities.
  • Mandarin conversational abilities
  • Ability to build strategic vendor relationships, securing $16 in cost savings while maintaining high service levels and timely deliveries.
  • Shipping and Receiving Coordinator with 10 years of successful quality assurance and vendor management experience.
  • Through communication and coordination skills, be able to establish positive relationships with carriers and representatives.

Accomplishments

  • Resolved product issue through consumer testing.
  • Managed and tracked over 18 inbound and outbound shipments daily, ensuring 100% accuracy and timely delivery.
  • Led project to upgrade warehouse management system (WMS), enhancing shipment tracking and reducing picking time by 21%.
  • Documented and resolved procedure which led to standard.
  • Managed inventory turnover by implementing FIFO (First-In, First-Out) methodology, reducing inventory obsolescence by 50%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with suppliers and buyers to expedite orders, slashing lead times by 18 days on key materials.
  • Developed and conducted warehouse safety training, reducing workplace incidents by 61% and enhancing compliance.
  • Successfully coordinated the safe transport of hazardous materials, ensuring full compliance with system.
  • Ensured efficient use of warehouse space through strategic planning, increasing storage capacity by 45%.

Affiliations

  • Active attendee of Supply Chain Management conferences by the International Conference on Logistics and Supply Chain (ICLSC), aiming to improve order processing times.
  • Attendee at the Global Trade and Customs Compliance Symposium – specialized in improving custom clearance times and documentation accuracy.
  • Hosted webinars with peers from the Cold Chain Association, focusing on improving temperature-sensitive shipment handling and delivery accuracy.
  • Enrolled in the Institute of Supply Chain Management (IoSCM), with special interest in inventory cycle count accuracy and stock control.
  • Project Management Institute
  • Member of the Warehousing Education and Research Council (WERC), focused on continuous professional development for inventory and warehouse operations.
  • Toastmasters
  • Member of the Council of Supply Chain Management Professionals (CSCMP), focusing on warehouse optimization techniques and logistics trends.
  • Society of Human Resource Management
  • Active member of the Small Parcel Shipping and Logistics Group (SPSL), applying techniques learned to optimize courier selection and shipping costs.

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Logistics, Transportation, and Distribution (CLTD) by APICS
  • Lean Six Sigma Green Belt (LSSGB)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • OSHA 10-Hour Outreach Training for General Industry (Warehouse Safety Focus)
  • CompTIA Security+
  • Association for Project Management (APM)
  • Certified Shipping Manager (CSM) by Global Training Institute
  • Google Certified Professional Cloud Architect

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