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Skills

  • Team management
  • Budgets
  • Process improvement
  • Communication skills
  • Advanced communication and persuasion
  • Corporate account management
  • Sales pipeline management
  • Client lifecycle management
  • Data-driven sales planning
  • Guest seating arrangements

Work Experiences

  • Addressed operational requirements for over 17 clients.
  • Achieved results over 17 years.
  • Analyzed sales data and trends.
  • Acquired 2 new customers, resulting in 4% revenue for the team.
  • Achieved a 27% growth in local fleet sales.
  • Collaborated with senior leadership on forecasting and demand planning, ensuring accurate stock levels that supported a 59% increase in fleet sales.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with metric customers to determine their needs and deliver framework service.
  • Increased the team's revenue by over $18 in sales.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Aligned solutions with industry trends.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 69% revenue boost in Boston.
  • Awarded in 2023.
  • Adept in enhancing customer experiences.
  • Sales Assistant with a specialty in data analysis.
  • Built and sustained lasting client relationships.
  • Manage all tasks with a high level of efficiency and precision.
  • Boosted client retention.
  • Achieved cost savings over 9 years.

Accomplishments

  • Designed and implemented a lead-generation campaign that expanded the fleet sales pipeline, contributing to a 47% growth in revenue.
  • Collaborated with team of 10 in the development of framework.
  • Collaborated with marketing to streamline the fleet maintenance scheduling process, improving operational efficiency and customer satisfaction by 85%
  • Organized regional fleet sales events with 11 attendees, generating 17 new business leads with a conversion rate of 69%.
  • Documented and resolved framework which led to standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a vehicle replacement strategy for fleet clients that reduced operational downtime by 32% and boosted client retention.
  • Trained 4 new sales employees on the fleet sales process, enabling the team to achieve a 31% increase in productivity within several months.
  • Successfully led a cross-functional team in the implementation of a new CRM system, improving client communications and sales tracking efficiency by 53%.
  • Secured fleet contracts worth over $16 after directly negotiating terms with key decision-makers at Ironclad Systems.

Affiliations

  • Institute for Sales Leadership (ISL)
  • International Society for Sales Management (ISSM)
  • Association of Finance and Insurance Professionals (AFIP)
  • Automotive Fleet & Leasing Association (AFLA)
  • Association of Automotive Fleet Executives (AAFE)
  • Jaycees
  • Fleet Management Association (NAFA)
  • Rotary International
  • National Auto Dealers Association (NADA)
  • Certified Fleet Manager (CFM)

Certifications

  • National Automobile Dealers Association (NADA) Automotive Executive Certification
  • Automotive Leasing & Financing Certification - Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Advanced Closing Techniques in Sales Certification - Brightline
  • Microsoft Excel Data Analysis for Sales Professionals Certificate - 2020
  • Advanced Customer Loyalty Program Management Certification - 2023
  • Certified Key Account Manager (CKAM) - Meridian, 2017
  • CompTIA A+ Technician
  • First Aid/CPR Certified

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