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Skills

  • Change management for training transformations
  • eLearning content localization strategies
  • Industry best practices
  • ADA-compliant instructional design
  • Data-driven learning insights and analytics
  • Learning retention measurement and improvement
  • First Aid/CPR
  • Agile instructional design methodology
  • ELearning course authoring with HubSpot
  • Team building

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Built custom simulations in collaboration with SMEs, enhancing real-world skill application and improving knowledge transfer by 18 percent.
  • Achieved a 75% increase in trainee satisfaction scores.
  • Achieved a 59% reduction in project turnaround time.
  • Accomplished results within 18 months.
  • Advocated for the integration of video-based learning elements, noting a 82% increase in information retention compared to traditional text-based methods.
  • Collaborated with department heads.
  • Collaborated with HR to introduce leadership development programs.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Aligned training with digital transformation efforts.

Summaries

  • Consistently recognized for designing gamified learning experiences that resonate with global audiences and drive learner engagement rates by 78%.
  • Recognized on a regular basis for outstanding performance and contributions to the Art and Design industry's success.
  • Accomplished instructional design consultant with extensive experience developing ADA-compliant learning solutions, achieving full inclusion and accessibility certification in 2017.
  • Blended learning specialist with a diverse portfolio of eLearning content localized into 17 languages, significantly enhancing user experiences in non-English speaking regions.
  • Achieved full inclusion and accessibility certification in 2023.
  • Achieved a 30% improvement in course alignment with business goals.
  • Senior Instructional Design Consultant is a multi-talented Senior Instructional Design Consultant who is consistently rewarded for planning and operational improvements.
  • Boosted knowledge retention by 29%.
  • Accomplished instructional design consultant.
  • Conducted needs analysis.

Accomplishments

  • Led the project to certify 4 employees with ITIL, improving compliance with industry standards and enhancing employee qualifications.
  • Conducted a comprehensive skills gap analysis across all staff levels, resulting in the creation of a targeted learning roadmap.
  • Led the evaluation of learning technologies, implementing Tableau, which improved learner accessibility and increased course enrollment by 56%.
  • Utilized Agile methodology to deliver eLearning products 3 weeks ahead of schedule, increasing client satisfaction by 17%.
  • Mapped competency models for Senior Instructional Design Consultant across 13 departments, unifying training standards and reducing skill gaps by 34%.
  • Directed a cross-functional team to streamline LMS integration of new courses, reducing upload errors by 78%.
  • Promoted learner collaboration with the integration of social learning features into the company LMS, resulting in 76% increase in peer-to-peer interaction.
  • Implemented data-driven learning solutions, resulting in a 76% increase in employee productivity within several months.
  • Redesigned training initiatives for compliance-related topics, decreasing incidents of non-compliance by 84% in three years.
  • Spearheaded the launch of procedure, which reduced onboarding time for new hires by 55%.

Affiliations

  • Official mentor with the Association for Authentic, Experiential and Evidence-Based Learning (AAEEBL)
  • Association of Information Technology Professionals
  • Contributor to the Learning Guild community for educational technology insights
  • Society of Women Engineers
  • Jaycees
  • Member, International Society for Technology in Education (ISTE)
  • Member of the National Council for Online Education with a focus on AI pedagogy
  • Contributor to the International Association for Continuing Education and Training (IACET)
  • Certified Peer Reviewer for Quality Matters (QM) Higher Education Rubric
  • Active participant in the Learning Technologies Research Group affiliated with the University of Raleigh

Certifications

  • Adobe Captivate Specialist Certification – method
  • Certified Instructional Designer (CID) - Brightline
  • Certified Educational Technology Leader (CETL) – program
  • Design Thinking Practitioner Certification – Brightline
  • Leadership and Organizational Development Certification – standard
  • Certified SAFe 5 Practitioner – standard
  • CompTIA Network+
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified eLearning Specialist – category

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