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Skills

  • Problem resolution
  • International sales expansion
  • Relationship building
  • Pipeline management
  • Budgets
  • MS Office
  • Closing strategies
  • Communications
  • Project organization
  • Client relationship building

Work Experiences

  • Boosted close rates by 54%.
  • Had weekly meetings with Area Sales Supervisors to figure out how to get around sales roadblocks.
  • Awarded Employee of the Year for customer satisfaction.
  • Catapulted vendor sales up 7% and exceeded method goals with forward-thinking management approaches and close monitoring of 11 different suppliers.
  • Analyzed sales performance metrics.
  • Achieved results in system.
  • Created creative marketing campaigns to boost brand awareness and increase engagement with the target demographic.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Was in charge of the Food and Beverage department's daily operations, which generated $12 annually.
  • Achieved results over program.

Summaries

  • To effectively promote and sell QuickBookss, build and strengthen customer relationships in the Boston area.
  • Client-facing professional with a positive attitude and expertise in vendor management and risk assessment.
  • Achieved 64% accuracy in performance predictions.
  • Achieved 72% improvement in conversion rates.
  • Results-oriented, competitive, and committed to continuous operational improvement in order to increase sales and revenue.
  • Achieved 38% of sales targets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Area Sales Supervisor with 6 years of experience supervising employees in process environments.
  • Clear understanding of quality assurance and process improvement as well as risk assessment training.
  • Dedicated to developing staff members, acquiring new customers, and closing valuable sales deals, natural leader with relationship- and team-building expertise.

Accomplishments

  • Collaborated with distributors to improve inventory management, reducing stock shortages by 43% and optimizing supply costs by 16.
  • Increased gross sales by 16% via the development and implementation of a targeted sales incentive program across the Northeast.
  • Resolved product issue through consumer testing.
  • Collaborated with marketing to create targeted sales campaigns that resulted in a 37% increase in engagement for high-demand products.
  • Increased cross-selling opportunities by 23% through effective needs-based selling tactics during initiative.
  • Collaborated with cross-functional teams to create customer-first solutions, improving client satisfaction rates by 22% after category.
  • Revamped the pricing strategy for ServiceNow, leading to a 16% increase in profitability during one year.
  • Documented and resolved category which led to process.
  • Mentored a team of 6 sales associates, resulting in an average sales goal achievement rate of 49% by the end of 2024.
  • Led a team of 5 to secure a 34% increase in regional market share, surpassing annual sales targets by $14.

Affiliations

  • Association for Supply Chain Management (ASCM)
  • Certified Sales Leadership Association
  • Global Business Travel Association (GBTA)
  • American Medical Informatics Association
  • Rotary International
  • American Association of Inside Sales Professionals (AAISP)
  • Society for Human Resource Management (SHRM)
  • Association of International Product Marketing and Management (AIPMM)
  • World Federation of Advertisers (WFA)
  • National Association for Business Economics (NABE)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Sales Executive (CSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Customer Relationship Management (CRM) Certification - Power BI
  • Certified Sales Operations Specialist (CSOS) - 2020
  • ServSafe
  • Certified Professional Sales Person (CPSP) – process
  • Salesforce
  • Cisco Certified Network Associate (CCNA)

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