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Skills

  • Patient Feedback Survey Administration
  • Medication dispensing and immunizing
  • Flu Vaccination Clinic Operations
  • Effective interpersonal communication
  • Dosage calculation accuracy
  • Data Entry and Prescription History Management
  • Medication Storage Best Practices
  • Loss prevention controls
  • Patient Insurance Claim Resolution
  • Multitasking in High-Volume Pharmacy Settings

Work Experiences

  • Double-checked that the bottles were properly labeled before giving medication to patients.
  • Assisted in organizing and administering flu vaccination clinics, resulting in 6 vaccinations delivered over the course of one year.
  • Assisted in the creation of awareness campaigns.
  • Assisted in organizing flu vaccination clinics.
  • Compounded medications of varying strengths.
  • Advised on drug interactions.
  • Managed and mentored staff of 10 Pharmacy Summer Interns using budget management and risk assessment and delivering focused category training.
  • Collaborated with the pharmacy team lead.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Collected data on drug efficacy.

Summaries

  • Pharmacy Summer Intern with 13 years of successful stakeholder engagement and team leadership experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept Pharmacy Summer Intern.
  • Excellent communication skills, as well as a strong desire to educate patients about medication therapies.
  • Assisted in flu vaccination efforts.
  • Achieved a 77% increase in claims approval rates.
  • Pharmacy management professional who is well-organized and diligent and has excellent verbal and written communication skills.
  • Patients were informed about medication side effects, contraindications, and benefits.
  • Pharmacist with 18 years of experience ensuring accurate medication review, processing, and dispensing in accordance with orders.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated in a multi-disciplinary team to improve medication therapy management (MTM) services, leading to an increase in customer satisfaction by 24%.
  • Initiated a process improvement that shortened the prescription preparation time by 51% for over-the-counter medications.
  • Processed over 17 prescriptions daily in a fast-paced retail pharmacy, consistently meeting or exceeding company productivity standards.
  • Monitored and evaluated medication storage conditions, ensuring compliance with FDA standards and avoiding potential penalties.
  • Promoted vaccination campaigns through patient outreach, increasing pharmacy-administered vaccinations by 83% during one year.
  • Led an educational workshop on medication adherence for patients, resulting in increased patient follow-up compliance by 60%.
  • Documented and resolved program which led to framework.
  • Resolved discrepancies in inventory counts, reducing medication losses by $11 during standard while ensuring compliance with pharmacy policy.
  • Ensured compliance with insurance claim requirements, reducing claim denials and increasing prescription approval rates by 50%.
  • Provided personalized medication counseling to over 13 patients, leading to improved patient adherence and therapeutic outcomes by 45%.​​

Affiliations

  • Society of Human Resource Management
  • College of Psychiatric and Neurologic Pharmacists (CPNP) – Researched neuropharmacology best practices and new treatments.
  • American Association of Pharmaceutical Scientists (AAPS) – Attended events on pharmaceutical development technologies.
  • World Health Organization (WHO) – Volunteer in WHO campaigns tackling global pharmaceutical safety practices.
  • National Alliance of State Pharmacy Associations (NASPA) – Member focused on coordinating continuing pharmacy education.
  • Toastmasters
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • International Federation of Pharmacists – Participated in cross-border collaborative drug research projects.
  • American Society of Safety Professionals

Certifications

  • Advanced Pharmaceutical Calculations Certification
  • HIPAA Compliance for Pharmacy Professionals Certification
  • Pharmaceutical Billing and Coding Certification (Salesforce)
  • Controlled Substance Handling and Compliance Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Patient Counseling and Communication Skills Certification
  • Certified Public Accountant
  • Nationally Certified Pharmacy Technician (NCPT) by procedure
  • Professional Ethics in Pharmacy Practice Certificate
  • Cisco Certified Network Associate (CCNA)

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