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Skills

  • Employee Retention Strategy Development
  • Contagion prevention and infection control
  • Case management
  • Lab test result interpretation and follow-up
  • Relationship development
  • Medical insurance claims submission and tracking
  • Supervision
  • Payment collection
  • Process improvement
  • HIPAA compliance and patient confidentiality

Work Experiences

  • Collaborated with category providers in developing a new intake procedure, reducing patient onboarding time by 14 minutes per case.
  • Assisted in stress tests.
  • Followed all necessary procedures to keep the patient's radiation exposure to a minimum.
  • Achieved a 23% improvement in care satisfaction scores.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Assisted with minor surgical procedures.
  • Collaborated with 10 medical staff to manage daily caseloads and improve clinic workflow efficiency by 18%.
  • Assisted with prenatal exams daily.
  • Achieved a 34% decrease in prescription fulfillment errors.
  • Assisted doctors during minor surgeries.

Summaries

  • Achieved a 20% reduction in appointment time without sacrificing quality.
  • Administered immunizations with 100% compliance.
  • National Certified Medical Assistant with extensive knowledge of medical policies and regulations.
  • Achieved a balanced workflow.
  • Optimized and launched have a long history of accurately documenting patient health information, collecting vital signs, and coordinated.
  • Achieved 48% increase in attendance.
  • Administered immunizations to over 8 patients daily.
  • Achieved significant reductions in wait times.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Administered injections and immunizations to over 7 patients per day, ensuring full compliance with OSHA and HIPAA regulations.
  • Facilitated health education workshops for over 9 patients, improving community outreach effectiveness and increasing clinic attendance by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained sterilization and cleaning procedures of equipment to the strictest standards, significantly contributing to a 20% decrease in infection transmission.
  • Assisted with telemedicine consultations during high-demand periods and helped implement virtual appointment processes, increasing patient access by 43%.
  • Contributed to an increase in patient follow-ups by proactively contacting patients, improving continuity of care by 77%.
  • Resolved product issue through consumer testing.
  • Assisted OB/GYN team during prenatal assessments and postpartum exams, promoting safe care environments and reducing patient complaints by 35%.
  • Helped pediatric teams with patient wellness exams, resulting in a 34% increase in early childhood screening adherence.
  • Documented and resolved metric which led to framework.

Affiliations

  • American Academy of Cardiovascular Technologists (AACT)
  • National Healthcareer Association (NHA) - ITIL
  • American Red Cross Certified Instructor - First Aid/CPR
  • Association for Healthcare Documentation Integrity (AHDI)
  • National Association for Health Professionals (NAHP)
  • Freemason
  • National Phlebotomy Association (NPA)
  • Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN)
  • Registered Medical Assistant (RMA) Credential from AMT
  • Phlebotomy Technician Certification (CPT) from NHA

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Health Education Specialist (CHES) - Cedar Works
  • Certified Public Accountant
  • Certified Outpatient Coder (COC) - Meridian
  • First Aid/CPR Certified
  • ServSafe
  • Advanced Cardiovascular Life Support (ACLS) Harbor & Co.
  • Certified Hemodialysis Technician (CHT) - Harbor & Co.
  • Patient Care Technician (PCT) Certification – Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)

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