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Skills

  • Interpersonal and written communication
  • Project management
  • Data entry
  • MRI accounting software
  • Supervision
  • Database management
  • Operational improvement
  • Document scanning
  • Contract negotiation
  • Cost reduction strategies

Work Experiences

  • Conducted an initial client assessment and analysis to begin the research process.
  • Compiled maintenance and repair requests for submission to the process department and solicited bid proposals from local contractors.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Set up appointments for showings of marketed properties.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Annual operating budgets and forecasts, as well as sales and marketing plans, were all developed by me.
  • Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
  • Entered data into the SAP system, including payments, account information, and call logs.
  • Established strong, professional relationships with Site Commercial Managers and residents by promoting team collaboration and providing exceptional service.

Summaries

  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Professional with 15 years of progressive experience in the field who is highly organized and detail-oriented.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Detail-oriented with prior experience coordinating quality assurance and data analysis.
  • Accomplished in managing large multi-regional commercial development teams, I have directed staff of 8 across projects exceeding $17, achieving seamless operational execution and excellence.
  • Positive and conscientious method professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.

Accomplishments

  • Spearheaded the creation of detailed RFP responses for commercial bids, securing contracts worth $7 in several months.
  • Orchestrated the full lifecycle of construction contracts, ensuring alignment with project scope and client requirements for efficient delivery.
  • Successfully negotiated revised commercial terms for suppliers, leading to a 16 reduction in fixed costs within one year.
  • Collaborated with cross-functional teams to streamline procurement processes, decreasing vendor lead times by 5 days and cutting costs by 19% %.
  • Recognized for achieving a 49% improvement in profitability through the integration of a cost-management strategy across multiple departments.
  • Led a site-wide training for project managers and key personnel to modernize project planning and contract administration, reducing project overruns by 47%.
  • Developed key performance indicators (KPIs) to track and report vendor performance, achieving 34% on-time delivery improvement.
  • Reduced project timeline by 2 weeks by improving coordination between finance, engineering, and procurement teams.
  • Reduced supply chain miscommunication by implementing a vendor communication platform, improving on-time material deliveries by 33% %.
  • Instituted a budget control process for project materials across multiple vendors, realizing annual savings of $12.

Affiliations

  • Chief Risk Officer Forum – Invited participant in Risk Mitigation Strategies 2018
  • LEED Accredited Professional (Business Sector: Construction/Sustainability) process
  • International Facilities Management Association (IFMA)
  • American Management Association (AMA) – Member in Strategic Business Planning
  • Association for Project Management (APM) – Professional Member since 2020
  • Rotary International
  • Institute of Commercial Management (ICM) – Commercial Strategy and Risk Mitigation Course
  • Freemason
  • National Organization of Minority Architects (NOMA), Risk Reduction Strategies
  • Royal Institution of Chartered Surveyors (RICS), Commercial Property Certification

Certifications

  • Diploma in Construction Economics and Commercial Management (ICC)
  • Google Certified Professional Cloud Architect
  • Certified Associate in Project Management (CAPM) by PMI
  • Fellow Member of the Chartered Institute of Building (FCIOB)
  • Certified Public Accountant
  • International Commercial Law Certification by Utrecht University
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP) by category
  • ISO 9001 Lead Auditor Certification

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