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Skills

  • Internal auditing
  • LCD, LED and OLED displays
  • Team management
  • Business Development
  • Customer needs assessment
  • Operational improvement
  • Accounts payable/receivable
  • First Aid/CPR
  • CAD software expert
  • Ladder Logic

Work Experiences

  • Won
  • Worked efficiently under tight deadlines to ensure that new products were ready for public release on time.
  • Devised and implemented risk management, compliance, and design improvements updates and resolutions.
  • Ran complex calculations to determine manufacturing and installation requirements.
  • Transported Jira to 18 months customer locations.
  • Worked effectively in both independent and team environments to achieve IT goals.
  • Sought advice.
  • Started it.
  • Managed
  • Collaborated with metric customers to determine their needs and deliver system service.

Summaries

  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Proactive
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Engineer with expertise in power and control engineering.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Versatile
  • Ambitious
  • Dependable
  • Customer service specialist with 18 years of metric experience who is dedicated and detail-oriented.

Accomplishments

  • Reduced hardware costs by $3 annually through efficient server consolidation and using enhanced virtualization platforms.
  • Reported and tracked critical bugs and incidents, reducing open ticket timelines by 17% and enabling quicker resolution by the development team.
  • Optimized an existing internal dashboard, reducing load time by 77% and enhancing daily performance monitoring processes.
  • Automated server health checks with customized scripts, leading to a 16% decrease in manual intervention requirements and downtime.
  • Documented and maintained system configurations to simplify disaster recovery processes, reducing system recovery time by 37%.
  • Participated in server deployment projects, achieving a successful roll-out across multiple locations, resulting in 6 months% time reduction.
  • Developed and deployed scripts for automated backups, protecting critical data and ensuring a 43% reduction in storage costs.
  • Assisted in implementing a failover strategy, increasing system availability during peak periods, meeting the one year% uptime objective for program.
  • Worked with the engineering team to identify and address 13 software vulnerabilities, improving system security significantly.
  • Configured cloud storage solutions that improved data redundancy across multiple locations, reducing latency by 78%.

Affiliations

  • ISACA – Information Systems Audit and Control Association
  • Institute of Electrical and Electronics Engineers (IEEE)
  • VMware User Group Seattle
  • Project Management Institute
  • Nutanix User Group Raleigh
  • Automation and DevOps Alliance
  • Association of Information Technology Professionals
  • Red Hat Certified Engineers Community
  • American Medical Informatics Association
  • Cybersecurity and IT Professionals Association

Certifications

  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Certified Application Security Engineer (CASE) from EC-Council
  • CompTIA Cloud+ Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Red Team Professional (CRTP)
  • Certified Cloud Security Professional (CCSP)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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