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Skills

  • Active Directory Administration and Optimization
  • Operational improvement
  • Azure AD Synchronization and Management
  • Backup and Restore Strategy Implementation
  • Initiative equipment
  • Audit Reporting and Compliance Documentation
  • Network performance optimization
  • Risk assessment and mitigation
  • Business continuity planning
  • Product development

Work Experiences

  • Improved system security and performance with proactive changes like method and framework.
  • Administered network-wide endpoint protection and encryption policies, mitigating security vulnerabilities and reducing malware incidents by 39%.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Configured and optimized Group Policy Objects to enhance user access controls across 16 sites, reducing provisioning delays by 59%.
  • Achieved President's Club for excellence in IT operations.
  • Collaborated with the compliance team.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Adjusted bandwidth capacity.
  • Answered 3 calls per the past year to help customers with their questions and concerns.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted system efficiency by 84%.
  • Adept at overseeing multi-tiered server environments.
  • Achieved 27% network performance improvements.
  • Conducted internal audits.
  • Years of progressive IT experience 10.
  • Applied industry-best GPO configurations.
  • System Administrator with expertise in performance optimization and technical improvements, as well as cost-effective decision-making and usability.
  • Comprehensive experience in planning large-scale Windows migrations.
  • Senior Windows Administrator with 9 years of successful process improvement and project management experience.

Accomplishments

  • Tuned system configurations to maximize Windows server performance, improving compute efficiency by 50% across 3 datacenters.
  • Trained a team of 4 junior administrators on Windows Server protocols, resulting in improved internal server management and faster incident resolution.
  • Optimized the deployment of SCCM across 16 endpoints, reducing software distribution time by 78% and improving network efficiency.
  • Collaborated with team of 3 in the development of program.
  • Reduced average ticket resolution time for Windows-related incidents by 63% through improved monitoring processes and staff training.
  • Led a team of administrators to successfully deploy Windows Server program across 17 sites, decreasing setup time by 16%.
  • Developed custom PowerShell scripts to automate the monitoring and reporting of server health metrics, improving response time to critical issues by 30%.
  • Led the internal audit for compliance with OSHA, which resulted in a successful pass and recognition from method for zero non-compliance issues.
  • Conducted extensive vulnerability assessments on Windows servers, reducing exposure to potential threats by 78%.
  • Saved $15 annually by optimizing Windows Server resource allocations using automated resource monitoring tools such as initiative.

Affiliations

  • Society of Human Resource Management
  • Microsoft Certified Azure Administrator - Professional Certification
  • National Association of Social Workers
  • Jaycees
  • Disaster Recovery Institute International (DRI) - Certified Professional
  • American Marketing Association
  • Cloud Security Alliance (CSA) - Active Participant
  • Infrastructure Masons (iMasons) Member
  • SANS Institute Alumni - Cybersecurity Training Programs
  • Technical Support Professionals - Windows Infrastructure Specialist Group

Certifications

  • Certified Incident Handler (CIH)
  • Microsoft Certified: Messaging Administrator Associate
  • CompTIA A+ Technician
  • Certified Data Center Management Professional (CDCMP)
  • CompTIA Network+
  • GIAC Certified Windows Security Administrator
  • Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft Certified: Azure Administrator Associate
  • Certified Information Systems Auditor (CISA)
  • HPE ASE - Hybrid IT Solutions Architect V1

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