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Skills

  • Business operations
  • Audit Reporting and Compliance Documentation
  • Product development
  • System upgrades
  • Integration of Cloud Services (Azure, AWS)
  • Customer service
  • Hardware Cost Reduction through Virtualization
  • Operational improvement
  • Project organization
  • First Aid/CPR

Work Experiences

  • Adjusted bandwidth capacity.
  • Completed an internal audit.
  • Achieved President's Club for excellence in IT operations.
  • Analyzed server performance metrics and adjusted bandwidth capacity accordingly, improving data transfer speeds by 15% organization-wide.
  • Increased infrastructure availability through enterprise-wide planning, extensive testing, efficient implementation, and comprehensive support.
  • Configured and optimized Group Policy Objects to enhance user access controls across 16 sites, reducing provisioning delays by 59%.
  • Was in charge of server infrastructure, quality assurance, staging, and production systems.
  • Achieved savings of $10.
  • With knowledgeable support and excellent service, I was able to resolve issues and escalate problems.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished in leading disaster recovery tests, ensuring reduced recovery times by 62% and maintaining business continuity during outages.
  • Boosted system efficiency by 84%.
  • In large-scale distributed network environments, certified in OSHA and CPA for 7 years.
  • Years of progressive IT experience 10.
  • Collaborated with cross-functional teams.
  • Comprehensive experience in planning large-scale Windows migrations.
  • Applied industry-best GPO configurations.
  • Within Miscellaneous, senior Senior Windows Administrator and outstanding performer in stakeholder engagement and strategic planning.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Conducted extensive vulnerability assessments on Windows servers, reducing exposure to potential threats by 78%.
  • Resolved product issue through consumer testing.
  • Developed custom PowerShell scripts to automate the monitoring and reporting of server health metrics, improving response time to critical issues by 30%.
  • Led the internal audit for compliance with OSHA, which resulted in a successful pass and recognition from method for zero non-compliance issues.
  • Developed and enforced server hardening policies that enhanced security and reduced vulnerability scans' findings by 65%.
  • Orchestrated the migration of 7 Windows servers to a cloud platform, cutting physical infrastructure costs by $8 and improving uptime by 41%.
  • Led a team of administrators to successfully deploy Windows Server program across 17 sites, decreasing setup time by 16%.
  • Authored Windows Server Standard Operating Procedures (SOPs) allowing for faster incident response times and enhancing system reliability.
  • Planned, coordinated, and executed the upgrade of 7 Windows clients from method to procedure, minimizing disruption to business operations.
  • Optimized the deployment of SCCM across 16 endpoints, reducing software distribution time by 78% and improving network efficiency.

Affiliations

  • Microsoft MVP (Most Valuable Professional) Program
  • Project Management Institute
  • PowerShell.org Community Contributor
  • Cisco Certified Network Associate (CCNA) - Network Operations Special Interest Group
  • Jaycees
  • Microsoft Certified Solutions Expert (MCSE) - Certification and Member
  • SANS Institute Alumni - Cybersecurity Training Programs
  • International Council of Nurses
  • Association for Computing Machinery (ACM), Professional Member
  • International Association of Administrative Professionals

Certifications

  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified Trainer (MCT)
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • ITIL® v4 Foundation Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Identity and Access Administrator Associate
  • Azure Solutions Architect Expert
  • Certified Kubernetes Administrator (CKA)
  • Certified Data Center Management Professional (CDCMP)

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