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Skills

  • Project organization
  • Employee onboarding and training
  • Sales and marketing
  • Business analysis
  • Cost reduction through forecasting
  • Negotiation
  • Customer Relationship Management (CRM)
  • Customer service
  • Process improvement
  • Team building

Work Experiences

  • Became the primary regional trainer.
  • Achieved results in two years.
  • Boosted low-performer success rates by 45%.
  • Developed strong relationships with clients by following up on previous purchases and suggesting new products.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Became the primary regional trainer, sharing best practices that helped raise regional sales KPIs by 73%.
  • Achieved a record 11 in sales.
  • Used HubSpot to create standard and procedure reports to track quality assurance.
  • Analyzed individual sales metrics.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Achieved a 22% increase in product turnover.
  • Optimize long-term success by effectively balancing targets with resources.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Achieved this over 18 months.
  • Forward-thinking manager with 10 years of manufacturing project management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 59% sales uplift across multiple product categories.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Weekly availability of 10 hours, including evenings and weekends
  • Commended for cutting operating costs by 5% and supervising 12 employees, including sourcing, interviewing, and hiring.

Accomplishments

  • Led team through technology upgrades, migrating to a new retail management system, resulting in 61% faster transaction processing times.
  • Reinforced a customer-first culture within the team, resulting in a 62% improvement in overall net promoter score (NPS).
  • Negotiated sales and service contracts with corporate clients, increasing bulk sales revenue by $11 annually.
  • Implemented a real-time dashboard for tracking sales performance and forecasting, improving accuracy in monthly sales projections by 48%.
  • Collaborated with team of 8 in the development of procedure.
  • Mentored junior sales associates, leading to 6 internal promotions and a 71% increase in team-wide performance.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided expert guidance on high-ticket technology purchases, which led to an increase in average purchase order size by 21%.
  • Led a data-driven approach to monitor sales trends, using key performance indicators (KPIs) to meet and exceed sales targets for 2023.
  • Guided team towards daily and monthly sales goals, achieving a 49% increase in overall revenue within two years.

Affiliations

  • Technology Marketing Association (TMA)
  • American Medical Informatics Association
  • Jaycees
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Business Marketing Association (BMA)
  • International Council of Nurses
  • National Computer Retailers Association (NCRA)
  • Society for Information Management (SIM)
  • Digital Marketing Institute (DMI)

Certifications

  • Certified Public Accountant
  • ITIL 4 Foundation Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Microsoft Certified: Azure Fundamentals
  • Google Analytics Individual Qualification (GAIQ)
  • Microsoft Certified Systems Engineer (MCSE)
  • Lean Six Sigma Green Belt Certification
  • Certified Technology Specialist (CTS)
  • Certified Sales and Operations Planning Professional (CS&OP)

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