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Skills

  • Budgets
  • First Aid/CPR
  • Sales and marketing
  • Operations management
  • Process improvement
  • Customer satisfaction improvement strategies
  • Supervision
  • Business operations
  • Staff training and development
  • Negotiation

Work Experiences

  • Achieved a record $15 in sales in 2024 by building relationships with corporate procurement teams.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Coached staff on sales techniques and customer engagement, reducing sales cycle duration by 29% over a 2016 period.
  • Achieved a 82% reduction in operational risks.
  • Used HubSpot to create standard and procedure reports to track quality assurance.
  • Became the primary regional trainer.
  • Consistently trained 17 employees through optimized and automated to reduce loss and increase sales.
  • Boosted low-performer success rates by 45%.
  • Achieved a 56% improvement in sales outcomes.

Summaries

  • Achieved $5 in store inventory cost reductions through accurate forecasting and advanced vendor negotiation techniques.
  • Optimize long-term success by effectively balancing targets with resources.
  • Computer Sales Supervisor is a multi-talented Computer Sales Supervisor who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Direct Computer Sales Supervisor with 17 years of industry experience in Miscellaneous.
  • Weekly availability of 10 hours, including evenings and weekends
  • Achieved this over 18 months.
  • Adept at employee motivation.
  • Achieved results through effective vendor management.
  • Within Miscellaneous, senior Computer Sales Supervisor and outstanding performer in team leadership and stakeholder engagement.

Accomplishments

  • Collaborated with marketing to create custom promotions, leading to a spike in customer traffic by 66% during peak sales periods.
  • Guided team towards daily and monthly sales goals, achieving a 49% increase in overall revenue within two years.
  • Led team through technology upgrades, migrating to a new retail management system, resulting in 61% faster transaction processing times.
  • Documented and resolved framework which led to program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a customer referral program, contributing to a 64% growth in new client acquisitions.
  • Developed a streamlined onboarding process that reduced new hire training time by 80%, improving sales readiness.
  • Led a data-driven approach to monitor sales trends, using key performance indicators (KPIs) to meet and exceed sales targets for 2023.
  • Resolved product issue through consumer testing.
  • Mentored junior sales associates, leading to 6 internal promotions and a 71% increase in team-wide performance.

Affiliations

  • American Association of Inside Sales Professionals (AA-ISP)
  • Society of Women Engineers
  • Technology & Sales Leaders Network
  • National Retail Federation (NRF)
  • Sales Management Association (SMA)
  • Lions Club
  • Association of Professional Sales (APS)
  • Global Association of IT Professionals
  • American Management Association (AMA)
  • Association for Computing Machinery

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Salesforce
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Technology Specialist (CTS)
  • Certified Retail Sales Manager (CRSM)
  • Certified Professional in Supply Management (CPSM)
  • CompTIA A+ Certification
  • ITIL 4 Foundation Certification

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