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Skills

  • Editorial strategy creation for internal media
  • First Aid/CPR
  • Supervision
  • Insurance billing
  • Data-driven communication analysis
  • Project organization
  • Business performance analysis
  • Content creation for knowledge hubs
  • Employee feedback loop management via Microsoft Excel
  • Promotions planning skills

Work Experiences

  • Authored 18 blogs and articles.
  • Analyzed internal surveys to identify knowledge gaps in employee understanding of company priorities and helped craft targeted initiatives to address these.
  • Surveys, polls, and questionnaires were among the data collection methods and procedures I devised.
  • Achieved 4% higher engagement rates.
  • Analyzed internal surveys.
  • Achieved an engagement rate of 22% across global offices.
  • Achieved over 85% open rates.
  • Achieved a 15% reduction in benefits-related inquiries.
  • Used my skills in Asana to create attractive and high-quality marketing graphics.
  • Actively contributed to cross-functional brainstorming sessions.

Summaries

  • Strong technical skills and experience in performance reporting.
  • Experienced in conducting market research surveys and communicating the results to stakeholders.
  • Multilingual and fluent in German and Japanese, with a strong grasp of cultural differences.
  • To drive improvement, effectively monitors and evaluates KPIs.
  • Method and category have a proven track record.
  • Internal Communications Intern completed, with 4 years of industry leadership experience in progressive roles.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Framework, metric, and framework are all available.
  • Marketing Specialist with a track record of success in graphic design, copywriting, and project management.

Accomplishments

  • Trained team members on best practices for creating internal communications, improving overall consistency and reducing errors in documentation by 59%.
  • Coordinated the distribution and follow-up of internal surveys, leading to a response rate above 57% and providing critical feedback for leadership.
  • Developed a comprehensive editorial calendar for internal communications, ensuring on-time delivery of content across all departments.
  • Worked closely with IT and HR to launch an employee portal that integrated payroll, benefits, and announcements, increasing utilization by 28% in the first two years.
  • Developed storytelling techniques in internal content to foster employee engagement, increasing internal blog interactions by 29% within 2023.
  • Collaborated with HR to simplify and communicate policy updates, achieving full compliance by 6% of the workforce within one year.
  • Assisted in planning and executing town hall events with 3 employees, including developing talking points and multimedia support materials.
  • Served as content moderator on internal communication platforms, ensuring a consistent adherence to brand voice and company values.
  • Designed and executed internal surveys and pulse checks, providing actionable insights that led to a 52% improvement in employee satisfaction and engagement.
  • Streamlined the process for executives and department leaders to share updates by creating reusable communication templates.

Affiliations

  • Intern, system Corporate Communication Event Coordination
  • Communications Intern, Non-Profit Organizational Development Forum
  • Contributed writer, framework Communication Club Blog
  • Social Media Coordinator, Corporate Communications Club, 2023-2022
  • Panelist, New Trends in Corporate and Internal Communication Conference
  • Professional Participant, Employee Engagement and Recognition Webinar Series, 2020
  • Sponsor Liaison, Annual Industry Communications Competition, 2024
  • Weekly Contributor, initiative School Newspaper or Newsroom
  • Member, National Communication Association (NCA)
  • Member, International Association of Business Communicators (IABC)

Certifications

  • Advanced Content Calendar Management Certification by framework
  • Advanced Corporate Writing and Editing Certificate from initiative
  • Association for Project Management (APM)
  • Certified Business Analysis Professional (CBAP)
  • HubSpot Email Marketing Certification
  • Engagement and Retention Strategies Certification from system
  • CompTIA Security+
  • Salesforce
  • Certified Communication Professional (CCP) from standard
  • CompTIA Network+

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