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Skills

  • Business performance analysis
  • Employee feedback loop management via Microsoft Excel
  • Documentation and reporting
  • Employee engagement tracking
  • Content creation for knowledge hubs
  • Data-driven communication analysis
  • Copywriting abilities
  • Background in standard marketing
  • Insurance billing
  • Problem resolution

Work Experiences

  • Achieved results across one year.
  • Achieved a 40% improvement in survey responses.
  • Assisted during company restructuring.
  • Actively monitored employee engagement metrics.
  • Acted as a key point of contact for cross-departmental internal communications, ensuring clear and consistent updates to 4 stakeholders across Austin.
  • Authored 10 thorough blogs and articles for the company's internal knowledge hub, boosting monthly readership by 29% across 18 months.
  • Assessed the effectiveness of marketing, advertising, and communications programs and devised a strategy.
  • Acted as a key point of contact for internal communications.
  • Assisted the communications team in planning town hall meetings.
  • Achieved results within one year.

Summaries

  • Internal Communications Intern is a hardworking and dependable Internal Communications Intern who excels at performance reporting and risk assessment.
  • Talented Marketing Specialist eager to put 17 years of marketing experience to work in a new and exciting role at Ironclad Systems.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Internal Communications Intern completed, with 4 years of industry leadership experience in progressive roles.
  • OSHA certified
  • Strategic thinker with expertise in vendor management.
  • Performance reporting Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Over 15 years of industry success, a diligent Market Research Analyst skilled in survey coordination and execution has demonstrated.
  • Proficient in promoting metric by leveraging data analysis and workflow optimization knowledge.

Accomplishments

  • Assisted in planning and executing town hall events with 3 employees, including developing talking points and multimedia support materials.
  • Led focus groups with employees from multiple departments to better understand internal communication needs; turned these insights into content strategy adjustments.
  • Organized and managed an internal newsfeed with updates and resources on the company’s mission and values, resulting in a 64% increase in employee awareness.
  • Supported leadership in communicating change management initiatives to 13 employees, resulting in minimal disruption and confusion during the transition.
  • Reviewed and implemented updates to internal communication policies that ensured compliance with industry best practices and improved clarity.
  • Collaborated with HR to simplify and communicate policy updates, achieving full compliance by 6% of the workforce within one year.
  • Collaborated with the IT department to redesign the internal portal, improving navigation speed by 57% based on employee feedback surveys.
  • Managed content creation and scheduling for the company's intranet blog, which saw a 34% increase in traffic in the first several months.
  • Created a detailed feedback mechanism tied to internal communications, resulting in 73% improvement in perceived transparency between leadership and staff.
  • Trained team members on best practices for creating internal communications, improving overall consistency and reducing errors in documentation by 59%.

Affiliations

  • Communications Intern, Non-Profit Organizational Development Forum
  • Participant, standard Leadership Talks Series on Communications Innovation
  • Intern, system Corporate Communication Event Coordination
  • Affiliate, Public Relations Society of America (PRSA)
  • Planned and executed a communications workshop, category
  • Weekly Contributor, initiative School Newspaper or Newsroom
  • Presenter, Annual Student Conference on Business Communication, 2019
  • Student Member, Institute of Internal Communication (IoIC)
  • Volunteer, Toastmasters International for public speaking development
  • Contributed writer, framework Communication Club Blog

Certifications

  • Corporate Writing Excellence Certificate by system
  • Microsoft Office Specialist (MOS)
  • CompTIA Security+
  • Employee Engagement and Communication Certificate from program
  • HubSpot Email Marketing Certification
  • Certified Change Management Professional (CCMP)
  • Virtual Collaboration and Remote Communication Certificate from process
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Professional in Talent Development (CPTD) from metric

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