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Skills

  • Basic math
  • Operational improvement
  • Project organization
  • Problem resolution
  • Preparing garnishes
  • Customer service
  • Budgets
  • Supervision
  • Environmental sustainability programs
  • Craft beer selection and service

Work Experiences

  • Improved and implemented framework and metric social media and marketing strategies to increase patronage by 10%.
  • Averaged over 7 customers served per hour.
  • Requested official identification and verified details, adhering to strict legal standards for underage sales for standard purchases.
  • Created a cocktail menu that included creative process-based cocktails, modern wines, and procedure beer.
  • Dealt with $10 cash on a daily basis, which earned me the trust and loyalty of the owners.
  • Achieved 80% growth in food sales.
  • Achieved 23% growth in drink profitability.
  • Collaborated with senior management.
  • Boosted attendance by 81%.
  • Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed.

Summaries

  • Over the course of 15 years of experience, I've gained management expertise.
  • Bar Staff Member with an eye for designing new menus, resulting in a 34% increase in signature drink sales post-launch.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved results during category.
  • Ability to recall pricing, recipes, and the mechanics of drink machines quickly.
  • Applied event planning expertise.
  • Bartender with outstanding stakeholder engagement and project management abilities.
  • Boosted sales by 71%.
  • A member of the restaurant's service team who is well-versed in mixology and popular craft beers.

Accomplishments

  • Created and managed themed promotions, engaged local influencers for social media marketing, and saw a 75% increase in new customers.
  • Proactively assisted in negotiating better pricing with suppliers, resulting in a 23% reduction in alcohol procurement costs.
  • Consistently met and exceeded daily sales targets by 58%, leveraging upselling techniques and strong customer relationships.
  • Managed an inventory system that reduced waste by 81%, leading to savings of $5 annually.
  • Upgraded and maintained bar equipment, reducing downtime due to malfunctions and ensuring a smooth operational workflow during busy periods.
  • Initiated a weekly drink special that boosted revenue by $12 per week and attracted a broader customer demographic.
  • Increased bar's social media engagement by 51% through visually appealing content strategies, driving higher customer foot traffic.
  • Reduced employee turnover by 33% through proactive team collaboration and enhanced training programs for all bar staff.
  • Maintained compliance with local and state liquor laws, passing 3 consecutive inspections with no violations.
  • Trained and mentored a team of 3 new bar staff members to ensure adherence to health and safety standards, enhancing overall team efficiency.

Affiliations

  • Society of Women Engineers
  • Participated in Charity Bartending Events for a Cause process
  • American Society of Safety Professionals
  • Cicerone Certification Program for Craft Beer Professionals
  • National Bartenders Association
  • Bartenders Giving Back Charity Events Association
  • Bar Innovation Hub Team Lead Atlanta
  • BarSmarts Advanced Certification
  • Society of Human Resource Management
  • ServSafe Alcohol certification

Certifications

  • Certified Event Planner - Meeting Professionals International (MPI)
  • Certified Cicerone - Advanced Beer Server - Cicerone Certification Program
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant
  • Master Bartender Certification - metric
  • Salesforce
  • Certificate in Handling Difficult Bar Customers - metric
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Food Handler’s Permit - Texas

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