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Skills

  • Meal preparation
  • Relationship development
  • AS/400
  • 15 WPM typing speed
  • RFI Scanners
  • AR/AP
  • Inventory management
  • Administrative support
  • Project organization
  • Coordination skills

Work Experiences

  • Was in charge of inbound and outbound correspondence, which included mail, e-mail, and faxes.
  • Cleaned homes and living spaces, ran errands, and prepared meals for over 15 method patients every day.
  • Prepared food and assisted patients in eating to support healthy nutrition.
  • Assisted with mobility and daily activities.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits.
  • Adjusted care based on blood pressure monitoring.
  • Achieved 12 positive reviews.
  • Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living skills, and disability or illness adaptation.
  • Achieved results over 2017.
  • Oversaw household budgets and allocated funds for groceries, home and property maintenance, and bill payments.

Summaries

  • Residential Care Provider observant with 12 years of experience providing compassionate care to over 17 residents per shift.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Payed close attention to personal hygiene and attire.
  • Performance reporting in method settings and performance reporting in quality assurance settings.
  • Professional with over 2 years of experience providing companionship and emotional support to patients who is accommodating and respectful.
  • Strong technical skills and experience in project management.
  • Medical terminology, medical tools, and equipment operations, including category and method equipment operations, must be thoroughly understood.
  • Committed to long-term success through compassionate, detailed, and individualized plans.
  • Strategic thinker with expertise in project management.
  • Program, system, and program are all available.

Accomplishments

  • Monitored and reported changes in resident health and behavior using HubSpot, improving early detection of health issues by 40%.
  • Demonstrated proficiency in healthcare record management software, automating systems and increasing productivity by 64% while maintaining 100% HIPAA compliance.
  • Delivered emotional and psychological support to residents and families, fostering a support network that improved overall happiness ratings by 50%.
  • Led housekeeping staff in maintaining cleanliness according to OSHA standards, consistently achieving 56% compliance during regulatory inspections.
  • Professionally managed challenging behaviors among dementia patients using evidence-based techniques, improving behavior incidents by 45%.
  • Implemented a person-centered care approach, leading to a 52% increase in resident engagement and improved behavioral outcomes.
  • Facilitated a buddy-system among residents that promoted social interaction and reduced isolation rates by 42% during process.
  • Worked closely with healthcare providers to monitor medication side effects, ensuring a 76% reduction in adverse reactions over three years.
  • Established strong relationships with residents and their families, achieving a 28% rise in resident satisfaction and positive feedback over 2022.
  • Managed and distributed medication for 13 residents, ensuring 100% compliance with prescribed medical treatments and reducing error rates to 0%.

Affiliations

  • Member, National Association for Professional Gerontologists (NAPG)
  • Attendee, National Conference on Assisted Living and Senior Care, Boston, 2023
  • Participant, Certification in CPR and First Aid, certified in 2021 by framework
  • Participant, Continuing Education in Geriatric Caregiving 2015, sponsored by system
  • Certification, Basic Life Support (BLS), certified by category in 2017
  • Affiliate, American Red Cross, active in first aid education and preparedness since 2016
  • Certification, Medication Administration Training, certified in 2020 by method
  • Member, American Health Care Association (AHCA)
  • Moderator, Annual Peer Support Network Forum for Care Providers hosted by Vantage, 2023
  • Member, Caregiver Action Network (CAN)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • American Academy of Financial Management (AAFM)
  • Physical Therapy Aide (PTA) Certification 2016
  • Advanced Certified Hospice and Palliative Nurse (ACHPN) 2015
  • Microsoft Certified Systems Engineer (MCSE)
  • Cardiopulmonary Resuscitation and Advanced Cardiovascular Life Support (ACLS) 2019
  • Certificate in Gerontology (CIG) 2024
  • CompTIA Network+
  • Association for Project Management (APM)
  • Salesforce

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