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Skills

  • First Aid/CPR
  • Team Leadership
  • Materials preparation
  • Team management
  • Telephone and email etiquette
  • Process implementation
  • Risk management processes and analysis
  • Metric equipment
  • Medical records management
  • Methodology implementation

Work Experiences

  • Achieved zero incidents during one year.
  • Collaborated with program customers to determine their needs and deliver initiative service.
  • Achieved improvements in 2023.
  • Assisted the dentist with procedures such as initiative, standard, and system.
  • Acted as a liaison between patients and insurance providers.
  • Passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, process, casts, and impressions were all things I did to help dentists.
  • Created accurate devices by creating detailed models of patients' mouths.
  • Applied knowledge of dental terminology and procedures.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Analytical Dental Office Assistant with expertise in inventory control.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Dental Office Assistant and outstanding performer in workflow optimization and stakeholder engagement.
  • Strengths in data analysis and strategic planning backed up by Miscellaneous training.
  • Compassionate Dental Office Assistant dedicated to educating patients on post-operative care, resulting in a measurable improvement in patient recovery times by 21%.
  • Knowledgable in a variety of design and testing methodologies.
  • Outstanding attention to detail.
  • Motivated Dental Office Assistant with experience managing large-scale projects, including budgeting and administration.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 16% improvement in accepted applications.

Accomplishments

  • Solved
  • Trained
  • Aided in the integration of new patient management software, shortening the training process for staff by 10 days.
  • Collaborated with clinical staff to adjust appointment scheduling protocols, which decreased patient cancellations by 81%.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Design: Responsible for creative design for prominent system.
  • Improved
  • Established
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Reduced

Affiliations

  • Freemason
  • National Board for Certification of Orthodontic Assistants (NBCOA)
  • State Board Certification for Dental Office Assistants
  • Dental X-ray Safety and Compliance Accredited Program
  • Radiology Certification through Dental Assisting National Board (DANB)
  • Project Management Institute
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • American Health Information Management Association (AHIMA)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Health Information Privacy and Security Specialist (CHPS) - Harbor & Co.
  • Certified Public Accountant (CPA)
  • Certified Clinical Dental Assistant (CDA) - Northwind
  • CompTIA A+ Technician
  • Certified Basic Life Support (BLS) category
  • Insurance Coordination in Dental Practices Certification - Summit Group
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Risk Adjustment Coders (CRC) - Brightline

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