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Skills

  • Effective Communication with Regulatory Bodies
  • Team management
  • Business operations
  • Communications
  • Category equipment
  • Cross-functional team leadership
  • Conflict Resolution and Team Mediation
  • Team building
  • Decision-making based on financial metrics
  • Project organization

Work Experiences

  • Hired, trained, and mentored 4 employees after recruiting, interviewing, and hiring them. I also implemented a mentoring program to encourage positive feedback and engagement.
  • Designed a streamlined financial aid processing system.
  • Assessed performance across the financial aid team.
  • Used strategic risk management techniques to safeguard company assets.
  • Achieved $12 in savings.
  • Designed processes for compliance.
  • Increased new bank relationships within the local community by 15% through the implementation of quarterly promotions.
  • Developed a data-driven decision-making framework that improved resource allocation decisions for student programs, resulting in $18 in cost savings.
  • Created and optimized detailed performance dashboards for senior leadership that tracked key financial aid performance metrics, increasing data accessibility by 28%.
  • Achieved a 18% improvement in key performance indicators.

Summaries

  • Accomplished in overseeing large-scale financial aid operations, including the reconciliation of monthly funding for 13 programs totaling over $18 in financial support.
  • Built high-performing teams.
  • Corporate Financial Aid Operations Manager is a poised and professional Corporate Financial Aid Operations Manager who is capable of informing clients about banking products and services and recommending the best options to meet their needs.
  • Costs were consistently reduced while profits were increased.
  • Adept at developing automated processes.
  • Achieved annual savings of $16.
  • Objective Accounting and Finance leader who has led financial systems and programs to success.
  • Excellent abilities in reporting, record-keeping, and relationship-building.
  • Achieved results through system innovation and team training.
  • Dedicated to learning, growing, and succeeding in Accounting and Finance.

Accomplishments

  • Led efforts on audit preparedness and compliance checks, ensuring a clean audit report from federal financial aid regulators for method years.
  • Resolved product issue through consumer testing.
  • Orchestrated the successful migration of legacy financial aid data to a cloud-based platform, ensuring zero data loss and seamless operational continuity.
  • Collaborated with HR and senior leadership in restructuring financial aid team roles, leading to a 21% improvement in operational performance metrics.
  • Optimized student loan processing workflows using Adobe Creative Suite, increasing daily process volume efficiency by 71%, and reduced backlog files by 16.
  • Collaborated with team of 14 in the development of program.
  • Served as primary liaison between financial recruitment partners and marketing, achieving framework well ahead of fiscal year targets.
  • Reduced operational costs by 39% through the strategic reallocation of financial aid staffing resources and real-time partnership negotiations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed key relationships with financial institutions, securing an additional $16 in financial aid resources, exceeding annual aid quotas by 16%.

Affiliations

  • Financial Management Association (FMA)
  • Toastmasters
  • Coalition of Higher Education Assistance Organizations (COHEAO)
  • Association of Governing Boards of Universities and Colleges (AGB)
  • National Association of College and University Business Officers (NACUBO)
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Association of Information Technology Professionals
  • International Institute of Business Analysis (IIBA)
  • Association for Public Policy Analysis and Management (APPAM)
  • National Association of Student Financial Aid Administrators (NASFAA)

Certifications

  • Certified Student Loan Executive (CSLE) - Association of Student Loan Administrators
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Black Belt – International Association for Six Sigma Certification (IASSC)
  • CompTIA Network+
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Certified Public Accountant (CPA) - Arizona Board of Accountancy
  • International Public Sector Accounting Standards (IPSAS) Certification - International Federation of Accountants (IFAC)
  • ServSafe

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