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Skills

  • Team building and leadership
  • Revenue development
  • Volunteer Recruitment
  • Community Engagement Strategy
  • Community Impact Reporting
  • Security systems
  • RFI Scanners
  • Team building
  • Program management
  • Team management

Work Experiences

  • Analyzed community trends.
  • Advocated for a new local policy.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved growth in Phoenix.
  • Achieved results within one year.
  • Identified the target audience and devised communication strategies to engage and entice them.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Prepared media kits and wrote crisp and fresh press releases.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved $17 cost savings.

Summaries

  • Capable of consistently outperforming targets while marketing program products and services through a variety of channels.
  • Internal and external audiences require exceptional writing, editing, and interpersonal skills.
  • Student pursuing a Community and Public Service degree who is eager to contribute developed knowledge in the role of Community Relations Liaison.
  • Adept at conducting needs assessment surveys that translate into actionable community development plans and tailored service delivery.
  • Proficient in promoting method by leveraging performance reporting and cross-functional collaboration knowledge.
  • Looking to dedicate my talents to cross-functional collaboration.
  • Community and Public Service student seeking hands-on experience through an internship in process improvement.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Community Relations Liaison with a strong background in corporate communication, sales support, and branding.
  • System, metric, and category are all available.

Accomplishments

  • Collaborated cross-departmentally to roll out new community engagement policies, achieving a 29% increase in resident support.
  • Fostered long-term relationships with community leaders that resulted in 5 new collaborative projects.
  • Led a team to successfully resolve community disputes, achieving 76% positive feedback from stakeholders.
  • Developed and executed strategic outreach programs that reached 45% more participants in targeted underserved communities.
  • Designed digital newsletters and email campaigns that reached 3 community members with an open rate of 54%
  • Provided actionable insights to city officials based on data from resident surveys, enhancing future program planning for Portland.
  • Advised city officials on policy adjustments that improved local services for category.
  • Collaborated with local organizations to design programs that increased accessibility to public services by 60%.
  • Redesigned the community feedback system, decreasing average response time to resident queries by 7 days.
  • Secured funding from local partners to expand outreach initiatives aimed at reaching vulnerable populations.

Affiliations

  • Member, Fundraising and Nonprofit Community Association, advising on event planning techniques to maximize participation.
  • Steering Committee Member, Raleigh Neighborhood Watch Program, providing critical insight into local safety and liaison initiatives.
  • Member, Alliance for Strong Families and Communities, sharing best practices on youth and family engagement ventures.
  • Member, Communication Leader’s Circle, exchanging innovations in strategic messaging for social impact with industry peers.
  • Active Member, Society for Nonprofits (SNPO), attending seminars on leadership for community-centered funding strategies.
  • Regional Coordinator, United Way Outreach Program, responsible for leading community-based policy advocacy initiatives.
  • Participant, Annual Volunteer Management Conference, attending modules on expanding volunteer programs and retention.
  • Member, Grassroots Advocacy Coalition (GAC), leading peer discussions on effective citizen engagement in local policy-making.
  • Member, National Coalition for Dialog & Deliberation (NCDD), focusing on facilitating local town-hall meetings.
  • Member, National Civic League (NCL), contributing to projects focused on civic leadership and community building.

Certifications

  • Certification in Digital Communications Strategies - Jira
  • Google Certified Professional Cloud Architect
  • Certificate in Mediation and Dispute Resolution - method
  • Social Media for Community Engagement Certification - SAP
  • Microsoft Office Specialist (MOS)
  • Certified Nonprofit Professional (CNP) program
  • Emotional Intelligence Leadership and Mediation Certification - framework
  • CompTIA Security+
  • Civic Engagement and Public Participation Certificate - Ironclad Systems
  • ServSafe

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