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Skills

  • RFI Scanners
  • First Aid/CPR
  • Budget management for outreach programs
  • Relationship management
  • Organization
  • Social media strategy
  • Crisis communication
  • Program management
  • Volunteer Recruitment
  • Process improvement

Work Experiences

  • Kept my standard knowledge up to date by doing performance reporting and strategic planning.
  • Advocated for a new local policy.
  • Working with team members and customers to find workable solutions improved operations.
  • Boosted Meridian's social media following by 85%.
  • Played a key role in the launch of 17 new procedure every year.
  • Achieved a 50% reduction in complaints.
  • Created and managed the company's image, brand, and identity.
  • Prepared media kits and wrote crisp and fresh press releases.
  • Was in charge of public relations and fundraising in the procedure area.
  • Achieved an 80% successful mediation rate.

Summaries

  • Stakeholder engagement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Internal and external audiences require exceptional writing, editing, and interpersonal skills.
  • Community Relations Liaison with a strong background in corporate communication, sales support, and branding.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Community Relations Liaison with 15 years of progressive experience looking for a new role with room for advancement.
  • Adobe Creative Suite and Salesforce experts with exceptional interpersonal skills.
  • Method and procedure have a proven track record.
  • Community and Public Service student seeking hands-on experience through an internship in process improvement.
  • At the initiative and process levels, adept at developing and implementing strategic and tactical marketing plans.
  • Deadline-oriented, tenacious, and capable of thriving in high-pressure situations.

Accomplishments

  • Trained and mentored a team of 12 community volunteers to improve engagement and event participation.
  • Created multimedia content for city outreach campaigns, leading to a 84% rise in social media engagement.
  • Drove community-focused campaigns that reduced resident complaints by 19% through effective communication.
  • Orchestrated large-scale community events that reached over 7 residents from diverse backgrounds.
  • Advised city officials on policy adjustments that improved local services for category.
  • Developed and executed strategic outreach programs that reached 45% more participants in targeted underserved communities.
  • Facilitated partnerships between local nonprofits and city officials, launching new public service initiatives.
  • Led efforts to develop culturally relevant programs that resonated with underrepresented groups, increasing participation by 68%.
  • Provided actionable insights to city officials based on data from resident surveys, enhancing future program planning for Portland.
  • Implemented real-time community monitoring tools using Jira, reducing response time to community concerns by 74%.

Affiliations

  • Co-Chair, Local Government Relations Committee for the 2020, fostering collaboration between residents and local legislators.
  • Member, American Marketing Association (AMA), contributing to discussions on community-focused marketing outreach initiatives.
  • Member, Public Relations Society of America (PRSA), actively participating in workshops on community engagement strategies.
  • Affiliate, National Association of Community Relations Professionals (NACRP), obtaining training on high-impact engagement strategies.
  • Active Member, International Association for Public Participation (IAP2), gaining certified training in engagement methodologies.
  • Member, Alliance for Strong Families and Communities, sharing best practices on youth and family engagement ventures.
  • Board Member, (City) Cultural Council, selected to promote community cultural diversity through tailored events.
  • Alumni, Community Leadership Development Program, recognized for implementing lasting impact projects improving community relations.
  • Project Coordinator, City Neighborhood Outreach Initiative, partnering with city leaders to enhance event-based connections.
  • Member, Association for Community Organization and Social Administration (ACOSA), participating in outreach programs addressing social justice.

Certifications

  • American Academy of Financial Management (AAFM)
  • Public Relations Society of America (PRSA) Accreditation in Public Relations (APR)
  • Urban Planning and Community Development Certification - metric
  • Volunteer Management Certification - Council for Certification in Volunteer Administration (CCVA)
  • Certification in Media Relations for Public Affairs - Brightline
  • Crisis Communication Planning Certification – Harbor & Co.
  • Certificate in Mediation and Dispute Resolution - method
  • Journalism and Mass Communication Certification - framework
  • Certified Nonprofit Professional (CNP) program
  • Microsoft Office Specialist (MOS)

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