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Skills

Supervision
Planning and coordination
Database management
Workflow Optimization
Conflict resolution
Revenue cycle management
Invoice generation
Denial trend identification
Time management
Communications

Work Experiences

Implementing metric process improvements increased team efficiency.
Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
Achieved this reduction in 11 months.
Worked with others to brainstorm new process possibilities.
Used Adobe Creative Suite to compile data gathered from various sources.
Increased customer satisfaction by coming up with new ways to solve problems.
Awarded Employee of the Year for excellence in customer service.
Achieved timely reimbursement.
Achieved results within a 13-month span.
Achieved a 29% reduction in rejected claims.

Summaries

Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
Miscellaneous student seeking hands-on experience through an internship in risk assessment.
Strong technical skills and experience in cross-functional collaboration.
Program, system, and metric are all available.
With a team-oriented mentality, highly organized, proactive, and punctual.
Knowledge of Adobe Creative Suite in depth, as well as project management and process improvement abilities.
Communicative and team-oriented, with Salesforce expertise.
Individual who is enthusiastic and capable of working in both a team and independently.
Ability to recognize standard issues and integrate system solutions to achieve standard.
Medical Billing Associate and team leader with 2 years of experience in standard settings.

Accomplishments

Managed the end-to-end billing process for 2 clients across multiple specialties, leading to a 46% increase in timely revenue collection.
Collaborated closely with payers to resolve claim discrepancies, reducing write-offs by 35% while meeting monthly collection targets.
Provided patients with accurate, itemized statements that comply with HIPAA regulations while addressing billing inquiries efficiently.
Overhauled the company's accounts receivable aging report system, accelerating collections by 47% within 8 months while ensuring compliance.
Led initiative to centralize all billing data into Microsoft Excel, allowing for streamlined reporting and tracking that improved team efficiency by 79%.
Presented billing procedure training seminars, which led to a 38% boost in team accuracy and reduced claim discrepancies.
Trained a team of 10 billing staff on compliance with HIPAA and ICD-10 guidelines, ensuring ongoing legal and operational adherence.
Created weekly reports for leadership on claim statuses, informing decisions that decreased total outstanding balances by $14 over 18 months.
Developed a new workflow that reduced delays in billing by 13 days and decreased time to payment from insurers.
Worked with insurance providers to expedite approvals for high-priority cases, reducing claim process times by 37% and improving patient satisfaction.

Affiliations

Active Member, National Alliance of Medical Auditing Specialists (NAMAS) – Gained proficiency in medical documentation auditing standards.
Member, American Academy of Professional Coders (AAPC) – Maintained up-to-date knowledge of CPT, ICD-10, and HCPCS coding standards.
Active Participant, Medical Group Management Association (MGMA) – Collaborated with peers on best practices in practice management and billing strategies.
Host, 2018, Local Revenue Cycle Workshop – Led local educational sessions on payer communication protocols and billing dispute resolution.
Member, American Medical Billing Association (AMBA) – Actively engaged in educational webinars focused on medical billing and practice management systems.
Certified Billing and Coding Specialist (CBCS) – Credentialed through the National Healthcareer Association to verify skills in coding and billing practices.
Frequent Contributor, Medical Office Billing Exchange– An online forum for discussing challenges and sharing insights related to practice billing and claims management.
Attendee, Healthcare Revenue Cycle Conference – Attended annual seminars to keep current with the latest trends and regulatory updates in billing and coding.
Leader, Claim Denial Reduction Initiative – Headed internal project to decrease denied claims by 77% over 14 months through coding improvements.
Participant, Healthcare Compliance Association (HCCA) – Completed compliance-focused workshops, ensuring adherence to billing regulations and standards.

Certifications

SHRM Certified Professional (SHRM-CP)
Advanced Compliance and Ethical Standards - method
Certified Medical Administrative Assistant (CMAA), NHA
Association for Project Management (APM)
Certified Medical Insurance Specialist (CMIS) - PMI
Certified Billing and Coding Specialist (CBCS) | NHA
Certified Professional Coder (CPC) - AAPC
Patient Account Representative Certification - AMBA
Medical Insurance Billing Specialist - U.S. Career Institute
Certified Electronic Health Records Specialist (CEHRS) system

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Medical Billing Associate Resume Builder

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