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Skills

  • Sorting and labeling
  • First Aid/CPR
  • Document management and digital filing systems
  • Customer service
  • Filing and data archiving
  • Sage 50 US
  • Conflict resolution through effective communication
  • Supervision
  • Project Planning
  • Process improvement

Work Experiences

  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Acted as the main point of contact for vendors, renegotiating vendor contracts saving the company $5 annually.
  • Developed a new time-tracking system.
  • Assisted in the administration and organization of corporate events, contributing to positive employee engagement feedback scores by 55%.
  • Collaborated with IT to upgrade office software.
  • Acted as the main point of contact for vendors.
  • Developed a comprehensive office calendar.
  • Created orientation materials.
  • Designed a new office layout.
  • Developed a resource-sharing system across 10 departments.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Achieved cost savings through strategic vendor negotiation.
  • Adhered to compliance standards.
  • Using PMP competencies and 11 years of excellence in standard settings.
  • Reviewing and assessing processes, as well as implementing continuous improvement initiatives to streamline office operations, is a strong suit.
  • Methodical and well-organized, with excellent prioritizing and planning skills.
  • Clear understanding of stakeholder engagement and team leadership as well as vendor management training.
  • Clerical Office Staff Member with 11 years of successful data analysis and risk assessment experience.
  • Strong work ethic and ability to boost company morale.

Accomplishments

  • Prepared and processed payroll for 16 employees, ensuring timely and accurate payments while adhering to strict deadlines.
  • Administered office supply orders, reducing supply costs by $6 monthly through vendor comparison and strategic purchasing plans.
  • Assisted in the administration and organization of corporate events, contributing to positive employee engagement feedback scores by 29%.
  • Spearheaded data entry for method, maintaining an error rate of less than 35%, far exceeding industry standards.
  • Documented and resolved metric which led to system.
  • Led the transition from manual scheduling to centralized online calendars for 6 departments, improving overall efficiency.
  • Maintained fluency in Spanish to support the customer service team and boost requests handled in their native tongue by 23%.
  • Successfully coordinated 4 corporate workshops, leading to a 50% increase in team engagement and skills development.
  • Developed templates for recurring office communications tasks such as meeting notes and memos, saving an average of 15 hours per week.
  • Optimized internal archive systems, reducing file retrieval times by 34% and improving overall workflow efficiency.

Affiliations

  • American Payroll Association (APA) – Clerical Finance Committee
  • Universal Public Procurement Certification Council (UPPCC) – Procurement & Admin Member
  • Society of Human Resource Management
  • Rotary International
  • National Accounts Payable Association (NAPA) – Invoice Processing Member
  • Toastmasters
  • Society of Government Meeting Professionals (SGMP) - Administrative Member
  • Association for Talent Development (ATD) - Training and Mentorship Group
  • Certified Administrative Professional (CAP) Program Member
  • American Medical Informatics Association

Certifications

  • Certified Public Accountant
  • Certified Associate in Project Management (CAPM) – Summit Group
  • Certified Public Accountant (CPA)
  • Business Communication Certificate - Summit Group
  • Apple Certified Associate (ACA)
  • Certified File Management Specialist (CFMS) - Tableau
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP) - Cedar Works
  • Basic Accounting Certification - Meridian
  • Salesforce

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