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Skills

  • Emergency incident reduction strategies
  • Cost Reduction through Vendor Negotiation
  • Client and family communication
  • Multidisciplinary team collaboration
  • Data accuracy improvement
  • Health service provider coordination
  • Relationship building and retention
  • Innovative support service protocols
  • Inventory and restocking
  • Profit improvements

Work Experiences

  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Compiled weekly reports.
  • Was in charge of a group of 18 pharmacy technicians.
  • Achieved results in 2018.
  • Built meaningful relationships with community partners and stakeholders, increasing collaborative initiatives by 52% in 2017.
  • Audited daily documentation procedures.
  • Collaborated with clinical teams.
  • Conducted compliance audits.
  • Collaborated with clinical teams and external specialists to deliver client-centered care solutions, improving care plan adherence by 33%.

Summaries

  • Clear understanding of risk assessment and budget management as well as team leadership training.
  • Workflow optimization and client relations experts.
  • Achieved program improvements of 20%.
  • Achieved a 28% improvement in regulatory inspection ratings.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 76% increase in positive client outcomes.
  • Exceptional communicator and proven problem solver.
  • Hope to help Beacon Labs achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Achieved a 41% improvement in family satisfaction scores.

Accomplishments

  • Created and implemented individualized care plans that resulted in a 9% improvement in client quality of life assessments.
  • Successfully managed a caseload of 17 clients, ensuring that all service plans were delivered on time and met contractual obligations.
  • Implemented data-driven decision-making tools which improved service delivery by 40%.
  • Revised onboarding processes for new hires, cutting down ramp-up time by 3 weeks and improving job readiness.
  • Collaborated with 16 external service agencies to create holistic care plans, reducing re-hospitalization rates by 52% over 10 months.
  • Managed and trained a team of 18 direct support professionals, leading to increased efficiency and client satisfaction by 16%.
  • Developed and facilitated sensitivity training programs that increased staff cultural competency and empathy-driven care by 26%.
  • Developed and led an organization-wide initiative to streamline referral processes, reducing wait list times by 61%.
  • Led organizational change efforts in transitioning to a person-centered care model, successfully attaining OSHA within two years.
  • Led a redesign of time management protocols, reducing overtime usage by 15 hours per month.

Affiliations

  • Society of Women Engineers
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Certified Trainer, Direct Support Core Competencies, 2018
  • Rotary International
  • Certified in Applied Behavioral Analysis Techniques, 2016
  • Freemason
  • Contributing Member, Disability and Rehabilitation Research Coalition

Certifications

  • ServSafe
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Licensed Behavioral Specialist, standard, 2024
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Supervisor for Community Living Services, Harbor & Co., 2020
  • Microsoft Certified Systems Engineer (MCSE)
  • Health and Safety Certifications for Care Providers, Brightline, 2017
  • First Aid/CPR Certified
  • Certified Public Accountant

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