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Skills

  • Cross-functional communication with nurses and security
  • Multidisciplinary team collaboration
  • Dual diagnoses expert
  • Expertise in crisis intervention techniques
  • Conflict resolution and mediation
  • Group therapy facilitation
  • Case management proficiency
  • Health and safety compliance checks
  • Mental health evaluations
  • Motivational interviewing

Work Experiences

  • Achieved success in 2017.
  • Completed behavioral assessments regularly.
  • Conducted relaxation exercises.
  • Built trusting relationships with clients.
  • Coached clients through nighttime anxiety using grounding techniques, lowering disruptive behaviors in 9 sessions.
  • Adhered to facility guidelines during drills.
  • Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy.
  • Assessed safety and mental health needs during every 16 hour shift, resulting in proactive adjustments to care plans for 4% of clients.
  • Prescribed and monitored psychiatric medications and, when necessary, suggested clinical interventions.
  • Achieved President's Club for outstanding care.

Summaries

  • Overnight Counselor with 16 years of successful client relations and workflow optimization experience.
  • Achieved results over the course of 2016.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Aimed at improving long-term well-being of residential clients.
  • Achieved 23% reduction in disciplinary incidents.
  • Dedicated mental health counselor with over 14 years of experience providing a wide range of individual, group, and familial counseling techniques and interventions.
  • Strong experience working with clients who have initiative, program, and category issues.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Increased resident engagement in overnight support activities by 17% through innovative program development.
  • Documented and resolved program which led to procedure.
  • Collaborated with interdisciplinary teams to review and adjust overnight care strategies, enhancing care consistency and quality.
  • Created and facilitated peer support groups specifically tailored to overnight residents, improving social engagement by 72%.
  • Formulated actionable plans in response to resident behavioral shifts, improving treatment success by 83% over a three years period.
  • Conducted overnight risk assessments for 17 residents, leading to the development of 8 personalized treatment plans.
  • Deployed crisis management techniques resulting in a 25% improvement in incident resolution during overnight hours.
  • Coordinated with clinical teams to analyze nighttime behavior trends, identifying key intervention points to improve care delivery efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 10 in the development of metric.

Affiliations

  • Freemason
  • Member, The Anxiety and Depression Association of America (ADAA)
  • Association for Computing Machinery
  • Ongoing Professional Development via the Academy for Crisis Counseling (ACC)
  • Certified Member, American Behavioral Health Systems (ABHS)
  • Certified Member, Crisis Prevention Institute (CPI)
  • Member, Association for Child and Adolescent Counseling (ACAC)
  • International Association of Administrative Professionals
  • Association of Residential Treatment Centers (ARTC) active member
  • Membership in the American Group Psychotherapy Association (AGPA)

Certifications

  • Salesforce
  • Certified Mental Health Technician (CMHT) - Meridian
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Crisis Intervention Specialist (CCIS) - Brightline
  • Certified Program for Assertive Community Treatment (PACT) - Meridian
  • Certified Anger Management Specialist (CAMS-II) - Harbor & Co.
  • American Group Psychotherapy Association (AGPA) Certified - Cedar Works

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