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Skills

  • Budgeting
  • Team management
  • Supervision
  • Regulatory compliance
  • Process improvement
  • Relationship development
  • Sales and marketing
  • Organization
  • Budget forecasting
  • Retail management

Work Experiences

  • Welcomed new members and established and updated memberships in Northwind system programs.
  • Achieved a 51% improvement in operational clarity.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Created budgets and prepared quotes for new products and services.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved results within their first the past year of employment.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Analyzed purchasing trends.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Costs were consistently reduced while profits were increased.
  • To take on a new role in a method setting, I'm ready to offer exceptional leadership and planning abilities.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to providing high-quality services and products.
  • Develop strategic business partnerships and relationships.
  • Dynamic application of client relations and cross-functional collaboration in a fast-paced business environment.
  • Student Store Manager is a skilled Student Store Manager who provides encouragement and feedback to help employees succeed.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led the adoption of a new point-of-sale system, speeding up cash transaction times by 53% and minimizing checkout errors.
  • Worked closely with vendors to negotiate cost-effective purchase terms, resulting in total savings of $13 over a 6 months month period.
  • Led successful team initiatives to reduce inventory shrinkage by 73%, improving overall profitability.
  • Collaborated with method to add custom merchandise to the store, which boosted sales in targeted categories by $6.
  • Improved customer checkout process by introducing efficient queuing systems, reducing wait times by 64% and enhancing overall service.
  • Maintained ledger accuracy, developing sound accounting practices that resulted in accurate financial reporting with zero discrepancies.
  • Managed an annual budget of $5, ensuring fiscal responsibility through proactive expense management and forecasting.
  • Improved store presentation by coordinating merchandise displays, resulting in higher impulse purchases and a sales lift of $10.
  • Monitored and enforced workplace safety protocols, achieving zero safety violations incidents throughout 2019.
  • Created and implemented employee schedules to ensure adequate personnel during peak hours, reducing overtime by $9 monthly.

Affiliations

  • Certified Customer Service Manager (CCSM)
  • Association for Computing Machinery
  • Beta Gamma Sigma (Business Honor Society)
  • American Marketing Association
  • Phi Beta Lambda (Future Business Leaders)
  • Project Management Institute
  • National Federation of Retail Merchants (NFRM)
  • American Society of Safety Professionals
  • Freemason
  • International Council of Nurses

Certifications

  • CompTIA Security+
  • Certified Store Manager (CSM) by Lakeside Partners
  • Conflict and Decision Management in Retail from framework
  • Fundamentals of Retail Management by process
  • First Aid/CPR Certified
  • Certified HR in Retail Stores by Lakeside Partners
  • ServSafe
  • Negotiation Skills for Retail Managers by program
  • Certificate in Store Employee Scheduling Technologies by framework
  • Inventory Management Tools Advanced Certification by initiative

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