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Skills

  • Analyzing and improving conversion funnels
  • Sales processes
  • Key account management
  • Database management
  • KPI Development and Monitoring
  • Collaboration with cross-functional teams
  • Customer relationship management (CRM) systems
  • Forecasting market trends
  • Coaching and mentoring
  • Strategic planning

Work Experiences

  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Implemented HubSpot to streamline metric procedures and initiative tasks.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Developed and implemented new online marketing strategies that resulted in a 15% increase in sales.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Researched competitor products, services, and trends to target prospects in other territories.

Summaries

  • Accomplished Sales Representative Assistant Manager driven to lead sales teams to achieve record-setting revenue gains. Manage 10+ accounts, generating more than $16 in revenue per two years.
  • Achieved an 51% increase in upsell conversions.
  • Sales Representative Assistant Manager with 8 years of successful stakeholder engagement and workflow optimization experience.
  • Clear understanding of performance reporting and risk assessment as well as stakeholder engagement training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Strict Sales Representative Assistant Manager with procedure supervisory experience of 12 years.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 19% of sales goals.

Accomplishments

  • Optimized sales across multiple regions through mentoring and resources, resulting in a 28% increase in quarter-over-quarter revenue.
  • Created and implemented an employee incentive program, reducing team turnover by 29% over 12-month period.
  • Conducted market research in collaboration with external partners, resulting in the successful development of initiative, which increased sales by 27%.
  • Played a key role in the restructuring of sales floor operations, improving sales team efficiency by 72%. This strategy was implemented across Northwind.
  • Identified key trends through data analysis and helped adjust sales strategies, resulting in a 76% revenue increase in 2020.
  • Collaborated with team of 14 in the development of standard.
  • Identified underperforming sales channels and reallocated resources, leading to a 46% increase in overall pipeline deals.
  • Led a cross-functional team in the implementation of new sales tactics, resulting in exceeding quarterly sales targets by 35%.
  • Facilitated collaborative meetings between sales and product teams, resulting in product enhancements that increased upselling by 45%.
  • Played an integral part in securing a $166,000 contract with Vantage, contributing to 26% growth in second-quarter revenue.

Affiliations

  • Member, National Hispanic Sales Network (NHSN)
  • Certified Professional Sales Person (CPSP) 2020
  • National Association for Business Economics (NABE)
  • Strategic Account Management Association (SAMA)
  • Freemason
  • National Association of Sales Professionals (NASP)
  • Society for Human Resource Management (SHRM)
  • American Marketing Association
  • American Society of Safety Professionals
  • American Medical Informatics Association

Certifications

  • Advanced B2B Sales Strategy Certification - program
  • Sales Planning and Forecasting Certification - initiative
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership, Sales, and Management (LSM) Certification - Summit Group
  • Certified Public Accountant (CPA)
  • Certified Sales Executive (CSE) - standard
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Certified Key Account Manager (KAM) – Harbor & Co.

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