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Skills

  • Business continuity planning
  • Project management
  • Web/Database Servers
  • Project Quality Control
  • Cross-functional team leadership
  • Microprocessor-based systems
  • Budgets
  • Testing and results analysis
  • Disaster Recovery Auditing
  • SourceSafe

Work Experiences

  • Improved and rebuilt computer systems, resulting in a 3% increase in business end-user efficiency.
  • Collected and analyzed application usage data, enabling the team to prioritize fixes that improved system performance by 50%.
  • Accelerated project completion by 13 weeks.
  • Kept track of employee tasks, assessing data processing and performance in order to assess business functions and inefficiencies.
  • Investigated and addressed framework system issues to improve usability and functionality.
  • Achieved results after 6 months.
  • Achieved one-time savings of $100,000.
  • Documented procedures and business processes and disseminated information to the right people.
  • Increased information sharing by improving computer system interfaces.
  • Take part in testing for system upgrades and the installation of new applications.

Summaries

  • An astute Applications Analyst with expertise in database optimization and test-plan execution.
  • Dedicated professional with over 13 years of experience developing standard web applications.
  • Process Research Associate with a strong desire to advance knowledge by conducting research into stakeholder engagement.
  • Program Research Associate with a passion for adding to the Computers Software knowledge base.
  • IT instructor and trainer with more than 7 years of experience.
  • Looking for a job where I can help with test reporting and defect resolution.
  • Focused on customer service
  • New graduate eager to work with a diverse range of people.
  • Effective, team-oriented professional with 8 years of software development experience in the hospitality and travel industries.
  • Multilingual and extremely dedicated.

Accomplishments

  • Process Increased company productivity by 14% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Category Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team.
  • Analyzed user interaction data and implemented metric to optimize system response time by 9%.
  • Managed the migration of 14 applications to a cloud environment, reducing infrastructure costs by 49% annually.
  • Built custom integrations with QuickBooks that improved data accuracy and reduced redundant manual tasks by 15%.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Integrated standard to replace a legacy system, reducing operational costs by $223,000 annually.
  • Optimized user interface design with a concentrated focus on usability, increasing adoption rates by 53%.
  • Led a complex system upgrade on Adobe Creative Suite, completing the project several months ahead of schedule and under budget by 25%.
  • Quality Control: Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data.

Affiliations

  • International Council of Nurses
  • Active member of the Application Performance Engineering (APE) Forum, specializing in high-performance system benchmarking process.
  • Member, ERP Advisory Council, specializing in ERP platform configuration, optimization, and customization 2020.
  • Affiliate of the IT Service Management Forum (itSMF), contributing to discussions on optimizing SLA enforcement in complex IT environments 2024.
  • Lions Club
  • Certification holder from the CompTIA Cloud+ program, ensuring optimal cloud architecture and migration strategies ITIL.
  • Association for Computing Machinery
  • Society of Women Engineers
  • American Medical Informatics Association
  • Associate, Society of Information Management (SIM), engaging in strategic IT decision-making and system impact analysis procedure.

Certifications

  • Certified Data Management Professional (CDMP)
  • Certified Application Security Engineer (CASE) by EC-Council
  • Certified in the Governance of Enterprise IT (CGEIT) by ISACA
  • Advanced SQL Performance Tuning Certification by Meridian
  • Salesforce
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Microsoft Certified Solution Developer
  • CompTIA Project+
  • First Aid/CPR Certified

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