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Skills

  • Team management
  • Communications
  • Internal auditing
  • Safety measures
  • Heavy lifting
  • Positive learning process
  • MS Office
  • Excellent communication
  • Product merchandising
  • Product and service sales

Work Experiences

  • Ran the cash register and accepted payments from customers using cash, debit, and credit cards.
  • Researched geographical areas in order to identify potential buyers and boost door-to-door sales by 5%.
  • Advised
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Implemented standard and framework marketing and promotional programs to increase sales by 3%.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Established
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Used Workday to accurately enter data into a batch ticketing system.
  • Won

Summaries

  • To-Go Specialist with 15 years of successful stakeholder engagement and project management experience.
  • Achieved 85% accuracy in order management.
  • Achieved a 57% reduction in preparation time.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Achieved improvements through effective team coordination.
  • Achieved a 38% improvement in order fulfillment time.
  • Among his accomplishments is the creation of a framework app for use in the standard industry.
  • Skilled at loading and unloading merchandise with hand trucks, forklifts, and pallet jacks.
  • Capable of putting together display items and putting all products together in a safe and damage-free manner.
  • Hardworking Salesperson with 13 years of experience in the industry.

Accomplishments

  • Documented
  • Contributed to an overall 14% increase in daily sales by optimizing order throughput and decreasing customer wait times during peak hours.
  • Coordinated with vendors to ensure timely delivery of take-out packaging, reducing stock-out occurrences by 58%.
  • Increased
  • Created
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Advised
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Consistently maintained an error-free order processing rate and zero customer complaints over 2 consecutive shifts.
  • Proposed

Affiliations

  • Hospitality Sales & Marketing Association International (HSMAI)
  • Project Management Institute
  • Local Georgia Restaurant Association
  • Society of Women Engineers
  • Rotary International
  • Association of Information Technology Professionals
  • Certifications from ServSafe 2017
  • Council of Hotel and Restaurant Trainers (CHART)
  • National Restaurant Association
  • Certified Foodservice Professional (2021)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Food Protection Professional (CFPP)
  • SafeMark Food Safety Certification
  • Delivery Driver Safety and Compliance Certification Meridian 2017
  • Advanced Food Handling Certification Oregon
  • Efficient Restaurant Operations Management (EROM) Certification
  • Certified Food Safety Manager 2021 (NRA)
  • Online Ordering Efficiency Expert (OOE) Certification
  • Certified Professional in Food Safety (CP-FS)
  • Certified Business Analysis Professional (CBAP)

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