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Skills

  • Data-driven decision making
  • Communications
  • Inventory management
  • Problem resolution
  • Laboratory computer systems
  • MS Office
  • Corrective and Preventive Actions (CAPA)
  • Customer service
  • Supervision
  • Statistical Process Control (SPC)

Work Experiences

  • Kept my standard knowledge up to date by doing data analysis and team leadership.
  • Management recognized me for providing outstanding customer service.
  • Working with team members and customers to find workable solutions improved operations.
  • Achieved a $18 reduction in overall costs.
  • Achieved reduction over three years.
  • Used Tableau to run test scripts to compare specifications and ensure that they met customer requirements.
  • Workday was delivered to customer locations by me.
  • Assisted in the creation of process procedures.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Conducted quality control inspections at customer locations to ensure that they were in compliance with safety regulations.

Summaries

  • Achieved a 37% reduction in downtime by conducting comprehensive failure modes and effects analysis (FMEA).
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Achieved cost reductions.
  • Achieved a 30% reduction in cycle times.
  • Healthcare student seeking hands-on experience through an internship in stakeholder engagement.
  • Quality Process Improvement Coordinator with workflow optimization and client relations abilities.
  • Project management in framework settings and cross-functional collaboration in process improvement settings.
  • System, metric, and category are all available.
  • PMP certified

Accomplishments

  • Developed and implemented corrective action plans after a major audit, achieving full compliance with industry regulations within 6 months.
  • Implemented a company-wide initiative focused on data accuracy in reporting and documentation, which decreased error rates by 78% in a the past year period.
  • Led a kaizen event that resulted in streamlined operations, eliminating waste and saving the company 17 hours annually in production time.
  • Revised an existing ERP system configuration to better align with operational goals, resulting in a 85% reduction in manual rework and data errors.
  • Championed the integration of Six Sigma methodology, resulting in a 31% decrease in process defects and improved overall product quality.
  • Collaborated with stakeholders to streamline audit processes, improving compliance with established ISO 9001 standards and reducing audit preparation time by 71%.
  • Initiated a standardized documentation process that reduced process deviations by 75%, ensuring consistent high-quality output.
  • Implemented real-time KPI dashboards for monitoring production, reducing reporting lag time by 50% and enabling proactive issue resolution.
  • Coordinated a process mapping project to identify inefficiencies, leading to a 52% improvement in time-to-completion across multiple departments.
  • Led a cross-functional team to enhance workflow efficiency by developing and implementing a new RACI matrix, reducing process bottlenecks by 77%.

Affiliations

  • Member, Lean Enterprise Institute (LEI)
  • Member, American Production and Inventory Control Society (APICS) – standard
  • Volunteer, ASQ local the Southwest – Quality Improvement Programs and Initiatives
  • Participant, National Association of Manufacturers (NAM) – Process Optimization Initiatives
  • Certifying Member, ISO 14001 Lead Auditor Training – 2017
  • Member, Manufacturing and Operations Analytics Group (INFORMS)
  • Chairperson, Quality Management Improvement Committee, Summit Group – 2022
  • Chartered member, Institute of Industrial and Systems Engineers (IISE)
  • Member, International Organization for Standardization (ISO) 9001 Auditing Group
  • Active Participant, Kaizen Events and Lean Workshops, Cedar Works

Certifications

  • Certified Lean Practitioner
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • Statistical Process Control (SPC) Practitioner Certification
  • Association for Project Management (APM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Apple Certified Associate (ACA)
  • CompTIA Security+

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