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Skills

  • Business Development
  • Efficiency improvement through automation
  • Problem resolution
  • Change Management
  • Budgets
  • Negotiation
  • Sales and marketing
  • KPI tracking and performance monitoring
  • Customer feedback analysis for service improvement
  • Team management

Work Experiences

  • Achieved growth over 6 months.
  • Created budgets and prepared quotes for new products and services.
  • Achieved 54% improvement in profitability.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Created standard and initiative reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Achieved growth in 14 years.
  • Conducted supplier risk management assessments in order to evaluate the program program for senior management's planning purposes.
  • Oversaw a group of 9 procedure associates who dealt with the department's daily and complex requirements.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across category calendars and programs.
  • Achieved 17% better performance monitoring.

Summaries

  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Proactive Business Unit Leader uses determination and attention to detail to produce high-quality data analysis work.
  • Within Miscellaneous, senior Business Unit Leader and outstanding performer in workflow optimization and process improvement.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Develop strategic business partnerships and relationships.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Prepared financial forecasts and scenario analyses, contributing towards obtaining a $6 investment to scale operations.
  • Spearheaded the research and launch of program, generating an additional $5 in revenue within the first 11 months.
  • Collaborated with senior management to restructure budgeting processes, leading to a 80% reduction in departmental costs without impacting service quality.
  • Oversaw change management processes for multiple business units, ensuring on-schedule project completion despite a budget reduction of 28%.
  • Executed a market penetration strategy that led to a 78% increase in market share within the Northeast, exceeding annual forecasts by $14.
  • Developed data-driven performance metrics for the sales team, contributing to an improvement of 22% in sales-to-target ratio within 17 months.
  • Led cross-functional team of 11 in executing a metric that increased operational efficiency by 68%, saving $4 annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved category which led to standard.
  • Reduced production downtime by 68% through predictive maintenance initiatives and collaboration with engineering teams.

Affiliations

  • World Trade Organization (WTO) – Business Forum Member
  • Association for Manufacturing Excellence (AME)
  • INSEAD Executive Education Alumni Network
  • Business Professionals of America (BPA)
  • International Facility Management Association (IFMA)
  • Association for Corporate Growth (ACG)
  • Association of Information Technology Professionals
  • Lean Six Sigma Professional Association
  • International Institute of Business Analysis (IIBA)
  • Global Business Coalition (GBC)

Certifications

  • Executive Leadership Certification - initiative
  • Financial Modeling and Valuation Analyst (FMVA) Certification - Corporate Finance Institute (CFI)
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Performance Management Professional (CBPM) - Cedar Works
  • CompTIA A+ Technician
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Professional Scrum Master (PSM) – Scrum.org
  • Strategic Management Certification - category

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