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Skills

  • Forecasting and planning
  • Workflow Optimization
  • Deboning meat
  • Process improvement
  • Customer complaint resolution
  • Wine knowledge
  • Employee training
  • Business operations
  • Operational improvement
  • Safe food handling

Work Experiences

  • Responded to guest concerns and resolved all issues to the satisfaction of the guests.
  • Bussed, cleaned, and set 9 tables to ensure quick turnover and increase the number of covers every two years.
  • Created and maintained a pleasant working environment.
  • Cleaned grocery shelves, storage areas, and work areas, as well as keeping spills, water, and hazardous debris off the floors.
  • All aspects of ingredient preparation were planned and delegated by me.
  • Keep meat products at the proper temperature and humidity.
  • Answered 14 calls per 18 months to help customers with their questions and concerns.
  • Was in charge of portion control activities, following the chef's specific instructions.
  • Improved employee morale by motivating and disciplining employees and implementing a new mentoring program.
  • Kept an eye on guests for signs of intoxication and immediately alerted management.

Summaries

  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Culinary professional with a unique blend of creativity, food passion, and exceptional cooking skills.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Grill Operator with over 11 years of experience in customer service environments.
  • Store Manager with 5 years of experience in grocery and natural foods stores.
  • Superior leadership and communication abilities.
  • Grill Operator is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Bakery Clerk with 5 years of experience baking and decorating cakes, cookies, and pastries.
  • Grill Operator with experience working in category restaurants and cafes who is goal-oriented.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.

Accomplishments

  • Improved
  • Increased
  • Recorded
  • Streamlined
  • Increased store sales by 10%.
  • Reorganized grocery store merchandise and displays, increasing output by 2%.
  • Solved
  • Collaborated with the marketing division by demonstrating new grill items during promotional events, increasing foot traffic by 65%.
  • Consulted
  • Collaborated with team of 9 in the development of framework.

Affiliations

  • Project Management Institute
  • Grilling and BBQ Competition Organizer Chicago
  • Sustainable Grillers Group 2016
  • Butchers of America (BOA)
  • Local Culinary Arts Institute 2018
  • Lions Club
  • Freemason
  • Jaycees
  • Certified Food Manager procedure
  • State-Specific Food Safety Certification Program Arizona

Certifications

  • Certified Professional Food Manager (CPFM)
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified Protection Officer (CPO)
  • Certified Meat Cutting Specialist Ironclad Systems
  • Certified Public Accountant (CPA)
  • Advanced Team Leadership in Food Service Certification 2020
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Kosher Food Handling Certification

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