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Skills

  • Employee relations
  • Data entry
  • Operational improvement
  • Relationship development
  • Dinner service planning
  • Extremely organized
  • Policy development and enforcement
  • Talent management
  • Training and mentoring
  • Metric equipment

Work Experiences

  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Advised
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Kept track of everything.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Quickly identified problems and alerted Human Resources Advisor to any potential project delays.
  • Worked with management to coordinate job offers and extended offers to qualified candidates.
  • Planned and implemented strategic recruitment strategies to attract and retain talented and highly qualified candidates.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.

Summaries

  • Pragmatic
  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Focused on customer service
  • Human Resources Coordinator with 9 years of experience in human resources management.
  • Articulate
  • Ambitious
  • Highly effective in vendor management, evaluating personnel performance, and putting in place top-notch strategies.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Professional with over 6 years of experience in project management and process improvement initiatives across the enterprise.

Accomplishments

  • Played a pivotal role in implementing a new HRIS, improving payroll and benefits accuracy by 71%.
  • Collaborated with cross-functional teams to streamline onboarding processes, reducing time-to-hire by 11 days.
  • Revised the company leave policy to align with federal, state, and local laws, reducing compliance-related issues by 51%.
  • Developed an internal hiring pipeline by promoting from within and reducing external recruiting costs by 64%.
  • Facilitated 15 leadership development workshops, enhancing the decision-making skills of over 6 mid-level managers.
  • Revised compensation structures aligned with market benchmarks, resulting in a 48% increase in employee retention.
  • Developed and rolled out new employee handbook that ensured compliance with both federal and state regulations.
  • Trained over 12 employees on anti-harassment policies, leading to a 30% decrease in reported incidents.
  • Led diversity and inclusion initiatives that increased recruitment of underrepresented groups by 78% within three years.
  • Led a compensation analysis initiative, adjusting salary scales to remain competitive and increasing employee retention by 54%.

Affiliations

  • Lions Club
  • Human Capital Institute (HCI) Certified Professional
  • American Marketing Association
  • International Coach Federation (ICF) - Certified HR Coach
  • Chartered Institute of Personnel and Development (CIPD), system Certification
  • National Labor Relations Board (NLRB) Alumni Network
  • Association of Information Technology Professionals
  • National Association for Employee Recognition (NAER)
  • National Human Resources Association (NHRA) – Professional Member
  • International Public Management Association for Human Resources (IPMA-HR)

Certifications

  • Workplace Bullying & Harassment Prevention - framework
  • CompTIA Network+
  • Certified Human Capital Strategist (HCS) - method
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Recruitment and Selection Specialist - method
  • Employee Relations Specialist Certification - Vantage
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)

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