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Skills

  • Email management software
  • Disaster Recovery Planning
  • Group presentations
  • System upgrades
  • Excellent communication skills
  • Customer requirement prioritization
  • Written and oral communication
  • Conflict resolution
  • Java/C/C++
  • Mobile App Development

Work Experiences

  • Designed and implemented a company catalog for infrastructure support and development on my own.
  • Used a pipe and filter model to locate bottlenecks and to enable measurement of system resource usage and process behavior at all operations' boundary limits.
  • Configured load balancers for high-traffic web applications.
  • Achieved zero downtime during business hours.
  • Achieved recognition in President's Club.
  • Provided methodologies for developing object-oriented software and designing efficient databases.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.
  • Was in charge of overseeing creative projects from conception to completion, as well as overseeing outside vendors.
  • Suggested technical feasibility solutions for new functional designs and options for improving technical object performance.
  • Advised management on network security standards.

Summaries

  • Information Technology with 18 years of experience and top-notch abilities in workflow organization, complex problem solving, and accurate decision-making based on sound judgment and analytical abilities.
  • Professional with 8 years of experience looking for a new role with room for growth and advancement.
  • Process Research Associate with expertise in process improvement and knowledge of team leadership, budget management, and cross-functional collaboration.
  • Skilled Information Technology with 4+ years of experience ready to take on a new and challenging Vantage role.
  • Skilled method Support Engineer with a track record of making a positive impact on budget management through sound judgment and advanced technical knowledge.
  • Method Research Associate who is well-versed in vendor management and has worked in Computers Software.
  • Systems architect with extensive experience in coding, application design, defined architectures, and project management.
  • Responsible Network Technician with extensive conversion and cutover scheduling experience.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.
  • Bringing 6 years of experience in standard environments, as well as a desire to learn more through innovative research.

Accomplishments

  • Developed a multi-layered network security strategy, reducing the organization's vulnerability to cyberattacks by 30% year-over-year.
  • Developed a robust vendor management process, ensuring timely software updates and preventing security risks with no service interruption.
  • Championed a company-wide shift to remote work technologies, onboarding over 4 employees to VPN services in less than two years.
  • Partnered with sales to introduce a virtual desktop infrastructure (VDI), allowing 9 users to securely work remotely from any device.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • System Design: Conceptualized and designed program that resulted in framework.
  • Implemented workflow automation in the IT service desk platform, decreasing average ticket resolution time by 17% and improving overall user satisfaction.
  • Process Improvement: Collaborated with framework to ensure smooth work flow and efficient organization operations.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Streamlined software patch management process, resulting in a 37% reduction in security vulnerabilities caused by outdated software.

Affiliations

  • Board Member, framework IT Professionals Group - Contributed to discussions on the latest developments in information technology.
  • Volunteer Mentor, standard Hackathon - Guided participants through cloud migration strategies and mobile app development during timed coding challenges.
  • Panelist, DevOps Days - Collaborated with industry experts to discuss the future of IT automation and operational efficiencies.
  • Attendee, Cisco Live - Gained knowledge of advanced networking and security practices through workshops and deep-dive sessions.
  • Member, InfraGard - A public-private partnership focused on information-sharing related to the protection of United States critical infrastructure.
  • Certified, VMware Certified Professional (VCP) from Northwind in 2020 - Recognized expertise in virtualization and cloud technologies.
  • Certified Professional, CompTIA Network+ - Demonstrated proficiency in managing network infrastructures.
  • Certified, ScrumMaster (CSM) from Ironclad Systems - Applied agile methodologies in IT project management and process optimization.
  • Participant, Microsoft Certified Solutions Expert (MCSE) Bootcamp covering networking and desktop infrastructure.
  • Contributor, initiative Open Source Community - Actively contribute to open-source projects relevant to wireless network solutions.

Certifications

  • Certified Data Management Professional (CDMP)
  • CompTIA Project+
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Certified Six Sigma Black Belt
  • Certified Master Trainer
  • Microsoft Certified Professional Developer certification
  • Certified Database Administrator (MCDBA)
  • Certification in Java
  • Google Professional Cloud Architect
  • Certified DevOps Engineer – Professional – AWS

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