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Skills

  • New employee mentoring
  • IP Forwarding proficient
  • Cost reduction strategies
  • Email management software
  • Online conferencing
  • Project management
  • Process implementation
  • Team Leadership
  • Business continuity planning
  • Planning and implementation

Work Experiences

  • Avoided regulatory fines.
  • Avoided anticipated bottlenecks.
  • Achieved zero downtime during business hours.
  • Achieved recognition in President's Club.
  • Provided documentation on process start-up, shut-down, and first-level troubleshooting to assist the help desk staff.
  • Collaborated with executive teams.
  • Centralized data storage and processing.
  • Achieved $9 savings on equipment over their lifecycle.
  • Achieved a 54% reduction in phishing incidents.
  • Coordinated with system partners to finalize designs and confirm requirements.

Summaries

  • Skilled at approaching problems in novel ways to come up with novel solutions.
  • Program Research Associate with extensive knowledge of Computers Software as well as strong analytical and critical thinking abilities.
  • Information Technology with 18 years of experience and top-notch abilities in workflow organization, complex problem solving, and accurate decision-making based on sound judgment and analytical abilities.
  • Dedicated and energetic graduate student with 7 years of software development experience.
  • Bringing 11 years of experience in the industry.
  • QuickBooks is second nature to me, and performance reporting is second nature to me.
  • Senior Software Engineer with over 5 years of experience designing innovative applications and exceeding client expectations.
  • Principal Consultant with extensive experience in planning and implementing solutions for customers that meet and exceed their expectations.
  • Attempt to bring new skills and knowledge to a growing team in a new position.
  • Framework Support Engineer who excels at problem-solving and critical thinking, as well as meticulous attention to detail and a methodical nature.

Accomplishments

  • Software Development: : category program Requirements Analysis: : initiative standard
  • Collaborated with DevOps and infrastructure teams to introduce automated build and deployment pipelines, reducing software release times by 23%.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking.
  • Designed and implemented a full-scale disaster recovery plan, reducing anticipated downtime from 15 days to 3 hours in the event of a critical failure.
  • Initiative Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Redesigned the company's network infrastructure, leading to a 67% increase in data transfer speed and a 66% decrease in downtime.
  • Facilitated the company’s move to a hybrid cloud environment, enabling a 23% increase in storage capacity and system flexibility.
  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Implemented workflow automation in the IT service desk platform, decreasing average ticket resolution time by 17% and improving overall user satisfaction.

Affiliations

  • Attendee, Cisco Live - Gained knowledge of advanced networking and security practices through workshops and deep-dive sessions.
  • Member, Technology Leadership Council - Regularly attend leadership discussions around IT resource forecasting and technology management strategies.
  • Member, Cloud Native Computing Foundation - Stay updated with the latest trends and best practices on cloud-native technologies.
  • Certified in procedure through Harbor & Co., continuing education through periodic workshops and training.
  • Participant, Microsoft Certified Solutions Expert (MCSE) Bootcamp covering networking and desktop infrastructure.
  • Member, Open Web Application Security Project (OWASP) - Participated in discussions on the current state of application security protocols.
  • Volunteer Mentor, standard Hackathon - Guided participants through cloud migration strategies and mobile app development during timed coding challenges.
  • Affiliate Member, Project Management Institute (PMI) - Collaborated with peers in the technology project management space to exchange best practices.
  • Member, IT Service Management Forum (itSMF) - Attended seminars concerning the implementation of IT Service Management with a focus on minimizing downtime.
  • Panelist, DevOps Days - Collaborated with industry experts to discuss the future of IT automation and operational efficiencies.

Certifications

  • Certified Database Administrator (MCDBA)
  • Microsoft Certified: Azure DevOps Engineer Expert
  • Certified Cloud Security Professional (CCSP)
  • Certified Six Sigma Black Belt
  • CCNP Routing & Switching
  • Certified Information Technology Infrastructure Library (ITIL) Foundation
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Cloud+
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate
  • Certified Information System Security Professional

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