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Skills

  • Budget tracking
  • Procedure equipment
  • Junior Staff Training and Development
  • Calibration protocols for neurodiagnostic equipment
  • Continuous process improvement
  • Referral building
  • Process improvement
  • Goal planning and attainment
  • Customer service
  • Clinical report preparation

Work Experiences

  • Transported ServiceNow to three years customer locations.
  • Analyzed abnormal EEG findings for over 16 patients annually, leading to significant changes in their treatment plans.
  • Assisted in the development of a quality assurance program that led to Top Performer for excellence in EEG standards and patient care.
  • Consistently prioritized patient comfort and safety.
  • Contributed to a 70% increase in positive patient feedback.
  • Conducted comparative analysis for Asana adoption, resulting in 11 total saving and improved diagnostic results across 2 departments.
  • Achieved results by 2016.
  • Achieved zero downtime during critical monitoring shifts.
  • Boosted team efficiency by 50% %.
  • Co-led the implementation of a neurodiagnostic system.

Summaries

  • Neurodiagnostic Technologist is a multi-talented Neurodiagnostic Technologist who is consistently rewarded for planning and operational improvements.
  • Co-led system implementations.
  • Committed to improving patient outcomes.
  • Collaborated with multidisciplinary teams.
  • Certified Neurodiagnostic Technologist.
  • Analyzed electroencephalographic data.
  • Contributed to diagnostic improvements.
  • Consistently delivers high-quality results under pressure.
  • Adept at leading junior staff development initiatives.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.

Accomplishments

  • Developed strategies that decreased patient no-shows for neurodiagnostic appointments by 54%, improving clinic efficiency.
  • Developed customized neurodiagnostic protocols for pediatric patients, reducing procedural anxiety by 33% and improving diagnostic accuracy at Raleigh.
  • Resolved product issue through consumer testing.
  • Documented and resolved standard which led to system.
  • Established department-wide standards for continuous EEG monitoring, improving critical response times by 38%.
  • Created an optimizing workflow model for a high-volume neurodiagnostic center, which reduced patient wait times by 54%.
  • Monitored intraoperative neural function during complex spinal surgeries, contributing to a 67% reduction in postoperative neurological deficits.
  • Successfully reduced instrument downtime by 49% through proactive maintenance protocols and regular training in process.
  • Led department effort in upgrading neurodiagnostic equipment, resulting in improved test precision and reduced failure rates by 82%.
  • Collaborated with IT to integrate neurodiagnostic software systems, enabling better cross-department communication and reducing discrepancies in patient data.

Affiliations

  • National Institute for Health and Care Excellence (NICE)
  • Committee on Neurological Diagnostic Standards & Practices process
  • Hospital NeuroDiagnostics Committee Brightline
  • American Electroneurodiagnostic Association (AEND)
  • Society of Neuroscience Nurses
  • Association for NeuroCare Technicians (ANT)
  • Freemason
  • Institute of Electrical and Electronics Engineers (Health Care Technology Society)
  • Association for Supply Chain Management (APICS)
  • Toastmasters

Certifications

  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Polysomnographic Clinical Manager - by BRPT
  • SHRM Certified Professional (SHRM-CP)
  • Polysomnography Technologist (RPSGT/RST) Certification - by the American Board of Sleep Medicine (ABSM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Dense Array EEG Technologist Certification - by Cedar Works
  • Clinical Neurophysiology Certification (CNIM) - by ABRET
  • Successful EEG Artifact Recognition & Troubleshooting Certification - by ASET
  • CompTIA A+ Technician

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