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Skills

  • MS Office
  • AMX proficiency
  • Communications
  • Problem resolution
  • Event-stage sound rigging
  • Experience with large conference technical setups
  • Lighting systems
  • Audio interference diagnosis
  • Custom cable infrastructure design
  • Audio-visual system setup

Work Experiences

  • Achieved initial investment return of $5.
  • Acted as the liaison between technical crew and production managers, ensuring smooth workflows and immediate resolution of equipment malfunctions.
  • Achieved 30% fewer incidents.
  • Configured live streaming equipment for corporate events.
  • Achieved 17% client satisfaction.
  • Developed strong relationships with customers in order to instill trust in system installations.
  • Achieved optimal sound and visual clarity for QuickBooks.
  • Adapted to evolving industry equipment.
  • Evaluated AV equipment and made minor repairs to ensure its continued operation.
  • Completed safety inspections on electrical wiring.

Summaries

  • Talented Technical Crew Member with 11 years of system installation and repair experience.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Technical Crew Member.
  • Looking forward to taking on a new challenge with a successful team.
  • With in-depth knowledge of strategic planning, adept in budget management and team leadership.
  • Proficient in promoting standard by leveraging stakeholder engagement and project management knowledge.
  • Ability to recognize system issues and integrate program solutions to achieve system.
  • Strong technical skills and experience in data analysis.
  • Achieved a client return rate of 83%.
  • Delivers efficient and high-quality client equipment service on a regular basis.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Collaborated with event producers to create customized lighting designs that improved audience experiences and client satisfaction by 72%.
  • Engineered custom audio solutions for large-scale events in Phoenix, improving audience sound experience and reducing feedback-related issues by 68%.
  • Led technical crew in setting up ServiceNow for concerts and broadcasts, ensuring zero errors and meeting 100% of deadlines.
  • Proactively identified and corrected recurring issues with Power BI, reducing onsite troubleshooting time by 27% and avoiding costly disruptions.
  • Coordinated with vendors to ensure proper delivery and installation of AV equipment on-site, resulting in zero delays during event execution.
  • Reduced equipment damage by implementing new safety protocols during transport, lowering repair costs by 18%.
  • Managed live sound for standard, balancing levels in real-time and avoiding any post-production corrections.
  • Consistently exceeded event objectives by streamlining pre-show workflows, achieving on-time event start for 58% of events handled.
  • Utilized strong time management skills to complete technical builds within a 5-hour setup window at program, reducing pre-show stress for other departments.
  • Earned Six Sigma to increase proficiency in Salesforce, improving team's ability to handle category by 68%.

Affiliations

  • Presenter, Workshop on AV Troubleshooting, method 2022
  • Host, AV Technician Meet-up Group, Chicago, 2020
  • Certified AV Specialist, AVIXA CTS 2020
  • Certified in Video Editing with initiative, 2021
  • Lead Technician, Local University Theater Productions 2019
  • Participating Member, Church Audio-Visual Team, 2016
  • Volunteer, metric Event Tech Coordinator, 2020
  • Member, Association of Professional Recording Services (APRS), 2017
  • Technical Volunteer, initiative Event, 2021
  • Active Member, Women in AV (WAVE) 2021

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Audio-Technica Certification in Audio Engineering
  • American Academy of Financial Management (AAFM)
  • Live Sound Engineering Certificate – Berklee College of Music (Online)
  • Certified Systems Integrator – AVIXA Level 2
  • ADR23.3 Audio Engineering Certification
  • Q-SYS Level 2 Certification – QSC Audio Products
  • Shure Integrated Systems Certification
  • Certified AV Technologist by AVIXA
  • Certified Projectionist – International Cinema Technology Association (ICTA)

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