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Skills

  • Document management
  • Quality improvements.
  • Organization
  • Budget planning for nonprofit programs
  • Diversity and inclusion advocacy
  • Project organization
  • RFI Scanners
  • Collaboration with school districts
  • Team building
  • Communications

Work Experiences

  • Collaborated with interdisciplinary teams to put care plans into action.
  • Achieved a Excellence Award for program excellence.
  • Achieved placements within several months.
  • Explained available program services to potential participants and outlined procedures to ensure that they were able to participate in program processes smoothly.
  • Saved money by developing functional solutions to category problems.
  • Worked with Youth Development Aide to understand and meet a variety of needs, providing frequent feedback on front-line operations and making recommendations for improvement.
  • Kept my initiative knowledge up to date by doing workflow optimization and data analysis.
  • Followed safety protocols to prevent accidents and disease spread.
  • Found housing and other support services for displaced people dealing with process problems.
  • 18% of participants reported boosted energy levels.

Summaries

  • To promote efficiency and maximize service outreach, thoughtfully address any need and resolve concerns.
  • Youth Development Aide who is compassionate and has 18 years of experience coordinating community programs and allocating resources.
  • Achieved a 50% decrease in classroom disruptions.
  • CPA certified
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Outstanding time management, teamwork, and program development abilities.
  • Proven ability to build and plan relationships.
  • Knowledge of HubSpot in depth, as well as strategic planning and process improvement abilities.
  • Strategic thinker with expertise in project management.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Supervised a youth governance board, allowing participants to propose and implement 9 new community activities that increased local involvement.
  • Developed partnerships with local businesses to offer job shadowing opportunities for 16 youth, improving career readiness by 73%.
  • Trained over 8 peer mediators to handle interpersonal conflicts, which reduced school bullying incidents by 22%.
  • Engaged in crisis intervention that assisted 5 youth over 18 months, successfully preventing escalation in 69% of incidents.
  • Researched and integrated culturally responsive practices into programming, contributing to 34% improved engagement from diverse populations.
  • Provided career coaching and resume-building workshops that contributed to a 37% success rate in youth securing internships or job placements.
  • Led a cross-functional team to launch a mental health awareness campaign that reached over 18 participants and reduced stigma by 56% %.
  • Facilitated group therapy sessions on emotional well-being, with 27% of youth reporting reduced anxiety and enhanced coping skills.
  • Led weekly workshops on conflict resolution and communication that reduced disciplinary incidents by 44% over one year.
  • Coordinated 12 after-school engagement programs that led to a 82% improvement in student attendance and retention.

Affiliations

  • Member, United Way Youth Development Chapter
  • Board Member, Youth Guidance Committee, 2020-2019
  • Graduate, Youth-Focused Nonprofit Leadership Academy, 2020
  • Mentor, National Association of Youth Mentoring
  • Certification Holder, Restorative Practices Training, 2020
  • Regular attendee, Annual National Youth At-Risk Conference
  • Member, National Afterschool Association (NAA)
  • Affiliate, Society for Research on Adolescence
  • Affiliate, Association for Conflict Resolution (ACR)
  • Member, National Institute for Student Success

Certifications

  • Certified Public Accountant (CPA)
  • Certified Child and Adolescent Trauma Professional (CCATP)
  • Active Shooter Training Certification
  • Cognitive Behavioral Therapy for Children and Adolescents Certification
  • Family Engagement in Education Certificate from standard
  • Diversion Program Management Certificate
  • Safe Crisis Management Training
  • CompTIA A+ Technician
  • Restorative Practices Certification
  • Apple Certified Associate (ACA)

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