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Skills

  • Patient relationship building
  • Model trimming competency
  • Local anesthetic proficiency
  • Team collaboration
  • Root planning and scaling expertise
  • Gentle patient care
  • MS Office
  • Pediatric care
  • Electronic charting
  • Patient education

Work Experiences

  • Sterilized rooms and prepared instruments and equipment for 9 procedures every day.
  • Followed Dental Assistant Student Intern specifications to make well-fitting appliances.
  • Followed the dentist's postoperative instructions to the letter.
  • Raised the stakes.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Educated staff on the most up-to-date dental research and techniques.
  • Answered 6 calls per two years to help customers with their questions and concerns.
  • Coordinated the dentist's and oral surgeon's appointment schedules.
  • Was an expert at operating x-ray machines and developing x-rays.
  • Specialized in filing patient records and processing billing and payments.

Summaries

  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Patient comfort, proper oral hygiene, treatment, and preventative care management are all priorities.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Dedicated and energetic Registered Dental Hygienist with 5 years of experience in providing high-quality dental care.
  • Dependable
  • Dental Assistant Student Intern with 17 years of experience keeping patient clinical records, sterilizing tools, preparing medical trays, and performing infection control
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Versatile

Accomplishments

  • Monitored patient inquiries regarding treatment plans, efficiently addressing 16 post-treatment follow-up questions.
  • Created patient-friendly explainer guides for treatment processes, increasing patient comprehension and reducing dissatisfaction by 69%.
  • Provided chairside assistance during various procedures ensuring smooth execution and reducing treatment completion time by 5 minutes.
  • Contributed to a regular team debriefing process post-procedures, resulting in identification and implementation of 10 improvements.
  • Supported dentists in reviewing digital x-rays and creating treatment plans, leading to timely interventions and improved outcomes for 4 patients.
  • Scheduled appointments and maintained an effective time management system, reducing appointment cancellations by 73%.
  • Coordinated lab work submissions and tracked cases for crowns and dentures, speeding up the production process by 2 days.
  • Contributed to inventory management, maintaining dental supply stock levels and leading to zero material shortages in 2021.
  • Collaborated with the dental team to implement patient comfort techniques that reduced anxiety levels, aiding in a 83% increase in patient satisfaction.
  • Helped train new interns and staff on infection control protocols, resulting in passing Meridian health inspection for 2017.

Affiliations

  • Volunteer Dental Assistant, Remote Area Medical (RAM) Clinic
  • Active Member, Professional Dental Assistant Club in Cedar Works
  • Participant, American Academy of Implant Dentistry (AAID - Auxiliary)
  • Attendee, Annual Greater New York Dental Meeting
  • Society of Human Resource Management
  • Certification in ServiceNow through Dental Assisting Continuing Education Programs
  • Freemason
  • Certified Member, Infection Control in Practice Institute (ICIP)
  • Volunteer, Give Kids A Smile program
  • Lions Club

Certifications

  • Radiology Certification (X-Ray License) by procedure
  • Apple Certified Associate (ACA)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Oral Radiology Instructor by the Dental Assisting National Board (DANB)
  • First Aid/CPR Certified
  • Certified Tooth Whitening Technician by Brightline
  • Healthcare Sterile Processing Association (HSPA) Certification
  • Coronal Polishing Certification by framework
  • CPR certified by procedure

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