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Skills

  • Community outreach initiatives
  • Presentation creation and delivery
  • Technical writing and editing
  • Time management
  • Media Inquiry Response Optimization
  • Media Coverage Monitoring
  • Internal communications strategy
  • Media Relations Management
  • Team Leadership
  • Business Strategy

Work Experiences

  • Worked with the system and program departments to confirm partnership contractual obligations.
  • Stayed up to date on medical advances, such as computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes, and financing options.
  • Helped to reorganize the office to increase productivity and administrative efficiency.
  • Maintained strict patient privacy and confidential patient information, adhering to all HIPAA data security guidelines and statutes.
  • Was in charge of the accounts payable department, which included identifying overdue accounts and initiating collection procedures.
  • Organized method events for up to 6 attendees, raising $10 and increasing budget management awareness.
  • Created professional letters, presentations, and spreadsheets that were free of errors.
  • Planned itineraries and coordinated travel arrangements for the staff.
  • Conducted a needs analysis for new training and staff development programs to target departmental needs.
  • Learned workflow optimization and vendor management to help with office needs.

Summaries

  • With a strong understanding of computer fundamentals, well-versed in the use of Tableau.
  • Well-organized, dependable, and knowledgeable about Workday.
  • Intern, Office of Public Affairs is a polite and attentive individual who excels at customer service, organization, and time management.
  • High accuracy and consistent, efficient assistance have been recognized.
  • To support business operations, uses knowledge of facility operations to prepare various documents, data for reports, and record reviews.
  • Time management and communication are key strengths for all levels of personnel, management, and clients.
  • Intern, Office of Public Affairs is a determined Intern, Office of Public Affairs who is eager to take on new challenges in order to help a great company succeed.
  • With diligence and attention to detail, this adaptable and punctual worker is skilled at increasing efficiency and boosting team performance.
  • Intern with a recent Miscellaneous degree who is eager to learn more.
  • To complete inspired framework designs, I'm passionate about method and category knowledge.

Accomplishments

  • Assisted with the drafting of press releases and media advisories, helping to secure feature stories in 6 prominent media outlets.
  • Created executive briefings on social media trends and their impact on public perception, guiding strategic adjustments in communication approaches.
  • Collaborated with the design team to create infographics and other visual aids that simplified complex policy information, improving public understanding by 78%.
  • Analyzed public feedback from community forums, synthesizing insights into detailed reports shared with senior management for ongoing strategy enhancement.
  • Assisted in coordinating 12 public events promoting departmental initiatives, significantly improving community outreach and engagement with diverse audiences.
  • Responded to over 3 media inquiries per week, contributing to improved external communication efficiency and fostering stronger media relations.
  • Supported the setup and execution of key media interviews for senior officials at system, subsequently increasing media coverage by 19%.
  • Helped facilitate two-way communication between the public and government officials during town halls, enabling open engagement with over 5 participants.
  • Coordinated responses to media inquiries, reducing turnaround time by 41% and improving relationships with key press contacts.
  • Supported the creation of a departmental fact sheet used in category, which was distributed to over 16 media outlets and resulted in comprehensive press coverage.

Affiliations

  • Communications Chair, framework Student Government Association
  • Committee Member, Young Professionals in Public Relations (YPPR)
  • Member, International Association of Business Communicators (IABC)
  • Affiliated with American Political Science Association (APSA), Student Member
  • Journalism Club, metric, Co-Coordinator for Annual Media Conference, 2018
  • Member, National Communication Association (NCA), Public Relations Division
  • Member, International Association of Communication and Media Research (IAMCR)
  • Attendee, National Press Organization Symposium, 2015, Seattle
  • Journalism and Mass Communication Association (JMCA) Delegate, 2021
  • Contributed to outreach efforts as a volunteer for Public Affairs Council

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Content Marketing Certification from Coursera
  • Certified Content Marketing Specialist - DigitalMarketer
  • Media Relations Certificate from metric
  • Cisco Certified Internetwork Expert (CCIE)
  • Press Release Writing and Publicity Strategies from QuickBooks
  • Google Ads Certification from Google
  • Digital Marketing Certification from Google
  • Public Relations Writing Certification from QuickBooks
  • Crisis Communication Certificate from PRSA

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