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Skills

  • Public Facing Statement Drafting
  • Crisis communication management
  • Informational Materials Distribution
  • Meeting and briefing preparation
  • Stakeholder engagement
  • Media Inquiry Response Optimization
  • Visual presentation design
  • Digital media analytics
  • Media Contact List Management
  • Public awareness campaigns

Work Experiences

  • Was in charge of the reception area, which included keeping track of scheduled appointments for standard business executives.
  • Gathered information from peer-reviewed journals and other digital resources to research and compile information and data on standard disorder, including current treatments and therapies.
  • Provided on-call care at all hours of the day and night for 16 days in a row in a large hospital setting.
  • Was in charge of maintaining vendor files and entering invoices into the system.
  • Assisted office staff with administrative tasks to ensure smooth operation.
  • Planned itineraries and coordinated travel arrangements for the staff.
  • Assisted more than 7 Intern, Office of Public Affairss with clerical needs such as taking messages, scanning documents, and routing business correspondence.
  • Sorted and digitized over 2 initiative documents after introducing the company to QuickBooks.
  • Learned workflow optimization and vendor management to help with office needs.
  • Managed physical and digital filing systems, ensuring that records were well-organized and accessible to team members.

Summaries

  • In a busy office, prioritize tasks, compile data for reports, and complete client relations with minimal supervision.
  • To support business operations, uses knowledge of facility operations to prepare various documents, data for reports, and record reviews.
  • Demonstrated ability to work diligently while remaining professional.
  • Contacting media representatives, preparing written materials, scheduling photographers, booking locations, and graphic design of collateral and materials are all examples of how well organized I am when it comes to coordinating events.
  • With diligence and attention to detail, this adaptable and punctual worker is skilled at increasing efficiency and boosting team performance.
  • Professional with stakeholder engagement and project management fluency.
  • Intern, Office of Public Affairs is a goal-oriented individual who excels at identifying and implementing process improvements, such as administrative workflow coordination and procedure documentation.
  • Excellent relationship-building and communication skills.
  • Dedicated to using great method skills to make real-world contributions and expand knowledge.
  • Strong analytical skills and the ability to make timely decisions.

Accomplishments

  • Prepared talking points and briefing papers for senior officials ahead of interviews with national and local media, ensuring coherent public-facing communication.
  • Generated targeted content for various digital communication platforms, expanding the department's online presence and increasing social media followers by 21%.
  • Responded to over 3 media inquiries per week, contributing to improved external communication efficiency and fostering stronger media relations.
  • Participated in the review and editing of public statements to ensure compliance with legal guidelines and organizational tone.
  • Provided real-time social media analytics during initiative, allowing the Public Affairs team to rapidly adapt and tailor messaging based on trending public sentiment.
  • Managed internal communications distribution to ensure continuity and positive reception of messaging across departments during procedure.
  • Helped facilitate two-way communication between the public and government officials during town halls, enabling open engagement with over 5 participants.
  • Performed sentiment analysis on user comments during social media campaigns, refining approaches that resulted in more positive public reactions.
  • Drafted internal newsletters and external media briefs to ensure consistent messaging across all communication touchpoints for key stakeholders.
  • Supported the preparation of crisis communication plans to ensure readiness for rapid response in the event of a public relations emergency.

Affiliations

  • Journalism and Mass Communication Association (JMCA) Delegate, 2021
  • Member, International Association of Communication and Media Research (IAMCR)
  • Communications Coordinator for metric Honors Society
  • Contributing Writer, process Public Affairs Blog
  • Attendee, MEDIA 360° Summit hosted by Vantage, Austin, 2016
  • Active Volunteer for Civic Engagement Initiatives, American Public Health Association (APHA)
  • Selected Participant, Communications Internship Program, Meridian
  • Completed Training on Digital Media Outreach via Workday
  • Volunteer, National Public Affairs Conference (NPAC), 2020
  • Affiliated with American Political Science Association (APSA), Student Member

Certifications

  • Google Analytics Individual Qualification (GAIQ)
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Digital Marketing Certification from Google
  • Certification in Crisis and Risk Management from Summit Group
  • Cisco Certified Internetwork Expert (CCIE)
  • Fundamentals of Digital Marketing from Google
  • Media Relations Certificate from metric
  • First Aid/CPR
  • CompTIA A+ Technician

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