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Skills

  • Team management
  • Problem resolution
  • Automation understanding
  • Contract negotiation
  • Operational improvement
  • Digital and manual data synchronization
  • Project management
  • Error reconciliation in data processing
  • Customer feedback analysis
  • Excel proficiency (including advanced macros)

Work Experiences

  • Cut cycle times by 53%.
  • Aligned processing tasks with regulatory expectations, ensuring compliance and preventing $3 in fines by performing regular audits.
  • Assumed responsibility for expense-related processing tasks during a staff shortage, maintaining operational continuity at Portland office.
  • Contributed to operational efficiency.
  • Coordinated cross-department communication.
  • Kept track of production progress in order to alert leaders to any issues.
  • Built and tested macros.
  • Achieved 35% accuracy.
  • Assisted senior analysts in resolving a 5-week processing backlog, helping meet project deadlines without additional workforce.
  • Contributed to a 17% reduction in project completion times.

Summaries

  • Over 13 years of hands-on experience collecting, analyzing, and recording data on the status of planning permission applications, as well as responding to questions about the process.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Award-winning Processing Intern recognized for consistently exceeding output targets while maintaining high accuracy levels.
  • Processing Intern with 4 years of successful risk assessment and performance reporting experience.
  • Clear understanding of workflow optimization and data analysis as well as workflow optimization training.
  • Processing Intern who is detail-oriented and has 4 years of experience assisting with framework production oversight.
  • Perform clerical and administrative tasks with ease, such as client relations and workflow optimization.
  • Working efficiently on multiple projects at the same time while clearly explaining rules and procedures to the general public.
  • Adept at using Excel formulas and macros.
  • Analyzed and automated billing data processes.

Accomplishments

  • Supported a productivity improvement initiative by building automated reporting processes, helping the department reduce lead times for customer orders by 67%.
  • Processed 13 transactions per day with a 64% accuracy rate, meeting or surpassing regulatory compliance standards.
  • Worked with supply chain management to forecast inventory needs, reducing surplus and cutting warehousing costs by 62%.
  • Supported inventory management by maintaining real-time tracking spreadsheets in Excel and successfully improved order accuracy by 69%.
  • Collaborated with the IT team to integrate new data processing tools, resulting in streamlined reporting and 39% fewer manual data entries.
  • Supported a team of financial analysts in processing high-volume transactions, improving the speed of reporting by 42% across the department.
  • Streamlined the verification of financial documentation, enabling the company to meet quarterly compliance audits 36% faster.
  • Assisted in the preparation and processing of 13 invoices, contributing to timely and accurate financial closes.
  • Managed the entry and processing of 4 finance-related documents daily while maintaining 22% accuracy in records.
  • Implemented an automated data entry process, reducing input errors by 51% and saving 15 hours of manual work per week.

Affiliations

  • Lions Club
  • International Association for Data Quality, Governance, and Analytics
  • Association for Computing Machinery (ACM) – Processing and Database Community
  • Lean Six Sigma Professional Association
  • Academy of Business & Administrative Sciences (ABAS)
  • Process Excellence Network (PEX)
  • Society of Women Engineers
  • Data Governance Professionals Organization (DGPO)
  • Role-Based Processing Professionals Network (RBPP)
  • National Association for Business Economics (NABE)

Certifications

  • Product Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Google Data Analytics Certificate
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Six Sigma Yellow Belt Certification - initiative
  • Certified Ethical Hacker (CEH) vstandard
  • Certified ScrumMaster (CSM)

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