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Skills

Market research
Network development
Sales forecasting
Team building
Process improvement
B2B contract closings
Customer relations
Retention strategies
Account servicing
Order processing

Work Experiences

Closed over $16 in sales, which included preparing contracts and processing order forms each one year.
Met sales and service targets of $18 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Collaborated with internal product teams to localize HubSpot, increasing market penetration in Atlanta by 16%.
Boosted international sales by 42% in 2018.
Customers were informed about product benefits, information, and pricing, resulting in sales of $4.
Collaborated with marketing teams.
Assisted customers throughout the sales process, as well as during product setup and use.
Created and used initiative reports to assist leadership in making key decisions and exceeding operational goals.
Analyzed international market trends, identifying opportunities that unlocked $16 in untapped revenue streams in newly defined territories.
Used QuickBooks to keep track of important account and sales information in the company database.

Summaries

With a background in marketing and sales of 5 products by informing customers of product benefits, risk assessment and process improvement, enthusiastic sales expert with a background in marketing and sales of 12 products by informing customers of product benefits, vendor management and risk assessment.
Detail-oriented with a knack for streamlining sales processes to boost profits.
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
Proactive International Account Representative with 14 years of experience perceiving and addressing customers' needs to generate sales.
Accomplished in supporting multinational clients with multilingual sales presentations that increased contract wins by 64% in 2018.
Professional with vendor management and quality assurance expertise who is organized and resourceful.
A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
Costs were consistently reduced while profits were increased.
Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.

Accomplishments

Resolved cross-cultural communication issues that maintained partner relationships and improved international client satisfaction scores by 84%.
Reduced international payment cycle times by 11 days, improving global cash flow management.
Designed and delivered product training to international distributors, increasing their sales by 74%.
Spearheaded digital transformation for global client communications, improving response times by 67% and boosting international engagement.
Managed a portfolio of 12 international clients, consistently exceeding revenue targets by 15%.
Collaborated with team of 12 in the development of procedure.
Led cross-border B2B marketing campaigns that boosted product inquiries by 50%.
Refined pricing strategy to align with international market expectations, resulting in a 64% profit margin increase.
Facilitated successful negotiations between cross-border teams and stakeholders, securing a method 9 contract.
Optimized shipping logistics for international clients, reducing delivery delays by 85% and cutting costs by $18.

Affiliations

Member of the International Trade Council (ITC), with a focus on market penetration strategies
International Association of Administrative Professionals
Affiliated with the International Society of Business Leaders (ISBL)
International Council of Nurses
Active participant in Global Supply Chain Council (GSCC)
Contributor to the Emerging Markets International Business Forum (EMIBF)
Global Business Alliance (GBA) member, contributing to strategic international partnerships
Toastmasters
Participant of International Business Leadership Forum (IBLF)
Association of Information Technology Professionals

Certifications

Certified Risk Management Specialist - International Markets
Google Analytics for International Markets
Salesforce Certified Administrator
Certified Business Analysis Professional (CBAP)
International Business Law Certification
Apple Certified Associate (ACA)
ISO 9001 Lead Auditor Certification
Certified Customer Experience Professional (CCXP)
International Trade Finance Certification (ITFC)
SHRM Certified Professional (SHRM-CP)

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International Account Representative Resume Builder

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