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Skills

  • Customer satisfaction
  • Excel in initiative
  • Excellent communication
  • Process improvement recommendations
  • Pre-Employment Screening
  • Computer literate
  • Data analysis skills
  • Conflict resolution
  • Resource planning
  • Operations management

Work Experiences

  • Entered data into the Salesforce system, including payments, account information, and call logs.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Double-checked the data's accuracy and integrity.
  • Organized and led a 4-day staff orientation and training to promote collaboration.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Addressed and resolved workforce issues.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Advised business leaders on organization redesigns that reduced costs by $10 annually, while improving employee job satisfaction.
  • Oversaw a comprehensive initiative training for a group of 11 employees.
  • Created multi-threaded admin web applications based on standard.

Summaries

  • Methodical and adaptable Human Resources Specialist with 14 years of experience advising Healthcare-related businesses.
  • With extensive experience in quality assurance and vendor management, I am a goal-oriented Human Resources Specialist.
  • Senior Human Resources Generalist who is well-organized and has excellent interpersonal skills.
  • Employer regulations and documentation requirements are well-understood.
  • Within Healthcare, senior Senior Human Resources Generalist and outstanding performer in workflow optimization and performance reporting.
  • Committed to assisting in the recruitment, development, engagement, and retention of talented employees.
  • Analyzed business requirements, devised long-term solutions, and implemented a shared vision across departments or business units.
  • Senior Human Resources Generalist with in-depth experience in benefits administration, compensation management, recruitment, and all other aspects of HR.
  • Human Resources executive with extensive experience in all aspects of HR, including policy development, performance management, and benefit administration.
  • Recruiter with a track record of finding highly sought-after technology candidates at all levels, from entry-level to executive.

Accomplishments

  • Advised senior leadership on conflict management strategies, reducing employee relations issues by 67% and litigation costs by $4 annually.
  • Documented and resolved procedure which led to process.
  • Planned and executed employee engagement initiatives that resulted in a 46% improvement in productivity and a 54% reduction in absenteeism.
  • Collaborated with the finance team to reduce HR operational expenses by 19% without impacting service quality or employee satisfaction.
  • Collaborated with compensation experts to design a market-competitive salary structure, which reduced offer rejections by 83%.
  • Designed and successfully launched a compensation and benefits strategy overhaul that improved employee retention by 81% over three years.
  • Collaborated with team of 2 in the development of framework.
  • Conducted workforce analytics to improve recruitment strategies, reducing vacancy rates by 62% across 18 months.
  • Achieved a 18% reduction in labor costs by streamlining workforce planning and implementing cross-functional team models.
  • Strategically advised on employment contracts, resulting in negotiation savings equating to $6 and improved retention terms.

Affiliations

  • Forbes Human Resources Council - Contributor in HR trends and workforce management articles
  • Collaborative for Academic, Social, and Emotional Learning (CASEL) - Active involvement in employee well-being programs
  • Human Resources Management Association (HRMA) - Advisory board member for improving HR practices
  • National Safety Council (NSC) - Reduced workplace incidents via advocacy and best-practices seminars
  • Business Leadership Network (BLN) - Developed talent acquisition tactics for diverse and inclusive hiring
  • Association of Information Technology Professionals
  • WorldatWork - Certified Compensation Professional (CCP) since 2016
  • Lions Club
  • National Industry Liaison Group (NILG) - Engagement with affirmative action compliance initiatives
  • HR Certification Institute (HRCI) - Certified Professional (PHR/SPHR) status 2023

Certifications

  • Global Talent Management Leader (GTML) - metric
  • Change Management Certification – Prosci
  • Cisco Certified Network Associate (CCNA)
  • Workforce Management Certified Professional (WMCP) - American Management Association
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership in HR Management Certificate - eCornell
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Strategic Workforce Planning Certification - Human Capital Institute
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)

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