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Skills

  • Organizational Development
  • Compensation structuring understanding
  • Results-oriented
  • Data analysis skills
  • Territory Sales Experience
  • Contract auditing
  • Benefits and compensation
  • Pre-Employment Screening
  • Process improvement recommendations
  • Team direction

Work Experiences

  • Created multi-threaded admin web applications based on standard.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved 41% reduction in administrative processing time.
  • Achieved a 71% reduction in employee attrition.
  • Dealt with issues like understaffing, conflicts, employee terminations, and disciplinary procedures.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Addressed and resolved workforce issues.
  • Advised business leaders on organization redesigns that reduced costs by $10 annually, while improving employee job satisfaction.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Advanced communicator and planner with analytic and critical thinking skills.
  • Clear understanding of workflow optimization and process improvement as well as team leadership training.
  • Ensures that federal and state laws are followed at all times.
  • Knowledgable in a variety of design and testing methodologies.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • With a disciplined and proactive approach, she is an excellent administrator and organizer.
  • Senior Human Resources Generalist with in-depth experience in benefits administration, compensation management, recruitment, and all other aspects of HR.
  • Expert in providing advice and guidance on human resources topics and needs.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Excellent problem-solver, collaborator, and team leader who places a high priority on compliance.

Accomplishments

  • Achieved a 18% reduction in labor costs by streamlining workforce planning and implementing cross-functional team models.
  • Analysed employee satisfaction surveys and implemented changes that increased overall job satisfaction by 15%.
  • Strategically advised on employment contracts, resulting in negotiation savings equating to $6 and improved retention terms.
  • Standardized international HR policies across 13 regions, achieving regulatory compliance and reducing HR processing time by 21%.
  • Led retraining and upskilling efforts that upskilled 2 employees in HubSpot, increasing the internal talent pool for technical roles.
  • Streamlined payroll and benefits administration, reducing processing time by 7% while ensuring 100% compliance with local and federal regulations.
  • Documented and resolved procedure which led to process.
  • Increased sales 11% over the past year.
  • Developed and led company-wide training initiatives, resulting in a 15% increase in employee engagement scores and onboarding satisfaction.
  • Planned and executed employee engagement initiatives that resulted in a 46% improvement in productivity and a 54% reduction in absenteeism.

Affiliations

  • National Industry Liaison Group (NILG) - Engagement with affirmative action compliance initiatives
  • National Safety Council (NSC) - Reduced workplace incidents via advocacy and best-practices seminars
  • International Coach Federation (ICF) - Certified in leadership coaching since 2020
  • Association for Talent Development (ATD) - Focused on innovative onboarding and training programs
  • Project Management Institute
  • International Labour Organization (ILO) - Focused on international HR regulations and labor relations
  • Lions Club
  • Jaycees
  • American Society of Safety Professionals
  • Human Capital Institute (HCI) - Senior HR Leadership Certification

Certifications

  • CompTIA Network+
  • Organizational Development Certification - Institute of Organizational Development (IOD)
  • Certified Public Accountant (CPA)
  • Talent Acquisition Specialist Certification - HR University
  • Diversity & Inclusion Certification - Cornell University, ILR School
  • Leadership Development Certificate - Association for Talent Development (ATD)
  • Certified Compensation Professional (CCP), initiative
  • HR Generalist Certification - HRManagement Institute
  • Employment Law for HR Professionals - Employment Law Alliance
  • Strategic HR Business Partner (SHRBP) - Human Capital Institute

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