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Skills

  • Interpersonal and written communication
  • Repair service management
  • Strong verbal communication
  • Well production support
  • Report writing
  • Problem resolution
  • Unit inspection
  • Supervision
  • Conflict resolution
  • Data entry

Work Experiences

  • Achieved zero safety incidents over 2022.
  • Achieved ITIL compliance.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Certified for operation of specialized rig equipment in 2022.
  • Achieved Employee of the Year for maintaining the highest safety standards while overseeing critical operations in Atlanta for Cedar Works.
  • Tool Pusher Provided timely operating reports on the service rig and project progress.
  • Process helped me achieve $81,000.
  • Achieved a 55% reduction in idle time.
  • Answered 17 calls per one year to help customers with their questions and concerns.
  • Assessed risk management plans.

Summaries

  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Successful in leading strong crews to achieve daily goals and finish projects on time.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Professional with over 15 years of experience in project management and process improvement initiatives across the enterprise.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Resourceful
  • Deadline-driven
  • Motivated individual.
  • Tool Pusher is articulate and driven to succeed.
  • Versatile

Accomplishments

  • Streamlined interface between drilling teams and management via advanced reporting tools, reducing approval times for key operational decisions by 18 months.
  • Managed daily drilling operations with detailed attention to regulatory standards, resulting in 4 consecutive incident-free one year on the rig.
  • Analyzed drill pipe wear patterns using Jira to optimize rotation schedules, extending pipe life by 16% and cutting replacement costs.
  • Orchestrated the transfer of a rig crew and equipment to a remote location in Seattle, ahead of schedule and under budget by 30%
  • Introduced innovative drilling fluid management processes, reducing fluid losses by 15% and successfully cutting costs on consumables.
  • Achieved a 78% improvement in drilling accuracy through close collaboration with the geological team to optimize wellbore targeting.
  • Collaborated with marine logistics teams in Atlanta to ensure on-time supply delivery, preventing potential downtime due to material shortages.
  • Developed and oversaw a standardized rig floor setup, which led to a 9% improvement in on-site safety and operational efficiency.
  • Minimized hazardous waste by 18 tons annually through leadership in environmental waste management initiatives per HSE standards.
  • Increased sales 8% over one year.

Affiliations

  • Petroleum Equipment Suppliers Association (PESA)
  • Energy Institute (EI)
  • American Welding Society (AWS)
  • Oilfield Helping Hands (OHH)
  • American Marketing Association
  • Society of Human Resource Management
  • International Association of Safety Professionals (IASP)
  • Canadian Association of Petroleum Producers (CAPP)
  • Association for Supply Chain Management (APICS)
  • International Association of Drilling Contractors (IADC)

Certifications

  • Maritime Security Awareness (STCW Code VI/6) Certification
  • Apple Certified Associate (ACA)
  • Forklift Operator Safety Certification
  • RigPass Certification from IADC
  • Well Control Certification (IWCF or IADC) – standard
  • SafeGulf/SafeLand Certification 2020
  • Subsea Operations Certification (API or Meridian)
  • Mechanical Maintenance Technician Certification
  • CompTIA Network+
  • Certified Drilling Operations Manager (CDOM)

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