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Skills

  • First Aid/CPR
  • Delivering high-quality patient-centered care
  • Inventory management
  • 100% compliance in healthcare documentation
  • Operational improvement
  • Assisting with activities of daily living (ADLs)
  • Administrative support
  • Supervision
  • Communicating effectively with healthcare teams
  • Behavior redirection

Work Experiences

  • Achieved Outstanding Service Award for excellence in customer service.
  • Collaborated with interdisciplinary healthcare teams.
  • Kept track of my clients' progress and reported any necessary changes.
  • Adhered to best practices.
  • Achieved positive patient-family satisfaction ratings through empathetic care and consistent communication, resulting in Outstanding Service Award nomination.
  • Adhered to infection control protocols, reducing the spread of communicable diseases by 58% in home care settings.
  • Collaborated with dietitians to implement personalized nutrition plans, helping lower cholesterol and other health risks among 29% of clients.
  • Benefited 66% of clients.
  • Administered daily medication to 16 patients as prescribed, reducing missed doses by 59% and improving treatment compliance.
  • Aided in sustainable wellness by incorporating regular physical activity in patient routines, resulting in increased mobility and quality of life.

Summaries

  • Personal Care professional with expertise in assisting clients with medication concerns and management.
  • Applying topical, oral, nasal, and sublingual medications is a skill.
  • Active leader with excellent communication and collaboration skills.
  • Committed to promoting overall wellness by providing emotional and social support.
  • For client safety, I am meticulous about keeping personal areas clean and organized.
  • Meal preparation, living space organization, and behavior documentation are all skills she possesses.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Method and category have a proven track record.
  • Expert at keeping a close eye on vital signs, assisting with feeding, bathing and grooming, positioning, and range-of-motion exercises.
  • System, process, and initiative are all available.

Accomplishments

  • Contributed to a 76% increase in patient satisfaction through customized care and timely communication with healthcare team members.
  • Optimized patient transportation logistics for non-emergency visits, reducing wait times by 31% and improving overall patient experience.
  • Led physical therapy exercises for post-surgical and injured patients, aiding in a quicker recovery time as per the individualized care plans.
  • Provided personalized caregiving and emotional support to patients in long-term care, contributing to a decrease in readmission rates by 58%.
  • Effectively communicated with families and healthcare providers to ensure they remained informed and engaged in the patient's care plan.
  • Introduced a new, streamlined daily checklist system, reducing task omissions by 52% and boosting overall efficiency.
  • Developed culturally sensitive care protocols that addressed the diverse needs of 3 patients, leading to increased patient satisfaction.
  • Adapted care for Alzheimer's and dementia patients, contributing to improved cognitive function through memory-enhancing activities.
  • Achieved 100% compliance with HIPAA privacy regulations, ensuring patient information was always safeguarded.
  • Successfully provided compassionate, hands-on end-of-life care for terminally ill patients, ensuring comfort and dignity during their final moments at Portland.

Affiliations

  • Participant in local community outreach programs focusing on elderly care, improving elderly residents' access to non-medical services in Boston.
  • Completed the Palliative Care Volunteer Training Program at method, providing emotional and practical support for patients and families.
  • Certified by the American Red Cross in CPR and First Aid, completing training in 2024, ensuring compliance with emergency care standards.
  • Mentor for new entrants into the Home Health Care field through Vantage, guiding peers on patient care and professional development since 2015.
  • Completed OSHA’s Bloodborne Pathogen Standard training, maintaining workplace safety in home care environments.
  • Participant in a local caregiving support group in Chicago, sharing and gaining insights from peers on quality patient care and caregiver well-being.
  • Certification in End-of-Life Care from the National Hospice and Palliative Care Organization (NHPCO) in 2020, offering specialized support to terminally ill patients.
  • Attendee of the framework on Home Health Management, gaining new insights on mental health support for elderly populations.
  • Attended the National Alliance for Direct Support Professionals (NADSP) Direct Support Professional Summit, learning best practices for consistent patient support.
  • Member of the American Geriatrics Society (AGS) since 2017, focusing on the advancement of healthcare for older adults.

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • End of Life Nursing Education Consortium (ELNEC) Certification
  • Certified Personal Care Aide (CPCA)
  • Behavioral Health Aide (BHA) Certification
  • CHAA (Certified Homecare Aide Accreditation)
  • American Academy of Financial Management (AAFM)
  • Salesforce
  • Certified Public Accountant (CPA)
  • First Aid/CPR
  • Infection Prevention and Control Certification (IPAC)

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