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Skills

  • Cross-functional team leadership
  • Administering controlled substances securely
  • Crisis management and intervention
  • Clinical documentation improvement (CDI)
  • HIPAA compliance
  • Process improvement
  • Data entry accuracy in healthcare settings
  • Inventory Management using method
  • Patient care coordination
  • Medical record keeping using framework

Work Experiences

  • Conducted bi-annual medication audits.
  • Administered medication to up to 12 patients per shift.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Worked with insurance reps to process claims and calculate the correct co-pay amounts for patients.
  • Conducted quarterly training sessions on updated medication protocols, improving staff compliance by 36%.
  • Achieved an average delivery time reduction of 7 minutes per patient.
  • Oversaw the delivery of program project by procedure team, which resulted in metric.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted pharmacists with day-to-day tasks as well as pharmacy office management.

Summaries

  • Adept at leading initiatives.
  • Achieved a 80% reduction in wastage.
  • Consistently achieved 21% compliance during quarterly medication audits.
  • Collaborative team player.
  • Medication Assistant with 2 years of successful vendor management and risk assessment experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Medication Assistant alert with 5 years of experience performing day-to-day tasks in active pharmacy settings.
  • Within Miscellaneous, senior Medication Assistant and outstanding performer in vendor management and risk assessment.
  • Contributed to compliance with state regulations.

Accomplishments

  • Utilized AED/CPR certification to respond to medical emergencies, ensuring patient safety in critical situations.
  • Reduced waste by 63% through careful management of medication inventory, minimizing expired or unused medications.
  • Worked as a liaison between healthcare providers and patients, simplifying complex medical information and medication instructions for enhanced understanding.
  • Effectively administered system for the treatment of metric, leading to improved patient outcomes and a reduction in readmission rates by 36%.
  • Trained staff on best practices for medication storage and handling, leading to zero compliance violations in the two years.
  • Prevented medication shortages by tracking inventory levels and coordinating emergency replenishments with the pharmacy team.
  • Provided patient education on new prescriptions during hospital discharge, improving home medication management adherence by 81%.
  • Maintained detailed and accurate pharmacy records for regulatory bodies, allowing for successful audits with zero discrepancies.
  • Supported patient safety initiatives by ensuring compliance with electronic prescribing (ePrescribing) protocols, reducing errors by 23%.
  • Administered medications, including controlled substances, according to care plans for 13 patients daily with 82% accuracy.

Affiliations

  • Project Management Institute
  • American Marketing Association
  • Hospital and Healthcare Workers Union
  • Society of Women Engineers
  • Rotary International
  • American Society of Consultant Pharmacists (ASCP)
  • International Association of Healthcare Professionals (IAHCP)
  • National Health Education Center - Medication Training Services
  • Toastmasters
  • Association of Drug Misuse Nurses

Certifications

  • Medication Therapy Management (MTM) Certificate Program
  • Pharmacology Certification for Healthcare Workers
  • Certified Medical Technician (CMT) - North Carolina
  • Certified Business Analysis Professional (CBAP)
  • Certified Hemodialysis Technician (CHT) - Northwind
  • CompTIA A+ Technician
  • CompTIA Security+
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Assisted Living Medication Technician (CALMT)

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