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Skills

  • Excellent planner and coordinator
  • Risk management
  • Payroll and budgeting
  • Patient scheduling
  • Credit and collections
  • Types 15 wpm
  • Transporting files
  • Multi-line Telephone Systems
  • Office management
  • Process improvement

Work Experiences

  • Planned corporate and office meetings for groups of up to 8 people.
  • Got better.
  • Was in charge of answering phones and performing clerical duties in the office.
  • Helped with spearheaded by looking up information on category, process, and framework.
  • Represented office personnel and the company brand in regular client correspondence.
  • Managed
  • Solved
  • Was in charge of managing and controlling office supply inventory in order to ensure that orders were placed on time and that depleted stock was requisitioned.
  • Assigned responsibilities to a team of 17 office workers.
  • Honed my time management, organizational, and problem-solving skills to ensure a smooth operation with no redundancy.

Summaries

  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 2+ years in the field.
  • Detail-oriented clerical team member looking for work experience in the standard industry.
  • Articulate
  • Individual who is tech-savvy and knows a lot about ServiceNow and Power BI.
  • Problem-solving, project management and stakeholder engagement skills are all available.
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.
  • Deadline-driven
  • Smooth and professional telephone voice that can be used to expertly manage multi-line systems in high-pressure situations.
  • Verifies documents, investigates problems, and implements effective solutions.
  • Dependable

Accomplishments

  • Scheduling: Organized technician schedule for customer jobs.
  • Developed and tracked KPIs aligned with strategic goals, boosting key performance metrics by 40%.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Benchmarking performance data against industry standards, resulting in measurable improvements to marketing by 41%.
  • Implemented real-time monitoring solutions that decrease error reporting latency by 6 months and improved error resolution rates.
  • Collaborated with IT to implement automated monitoring of system performance, reducing manual effort by 42%.
  • Accomplished category through program.

Affiliations

  • Society of Women Engineers
  • Electronic Data Interchange (EDI) Standards Committee
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • American Marketing Association
  • Business Process Management Institute (BPMI)
  • National Defense Industrial Association (NDIA)
  • Toastmasters
  • American Evaluation Association (AEA)
  • Association of Information Technology Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Analytics Professional (CAP)
  • Data-Driven Decision Making (Coursera) 2024
  • Certified in Risk and Information Systems Control (CRISC)
  • ITIL Foundation Certification
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Information Systems Auditor (CISA)
  • Certified Ethical Hacker (CEH)
  • Project Management Professional (PMP)
  • Google Workspace Administrator Certification

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