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Skills

  • Customer service in research support
  • Archival software proficiency (QuickBooks)
  • HTML understanding
  • Problem resolution
  • Operational improvement
  • File format conversion (PDF, TIFF, JPEG)
  • Budgets
  • Historical research methods
  • Conversion methods mastery
  • Document reformatting and digitization

Work Experiences

  • Conducted workshops on archival techniques.
  • Oversaw a team of 14 volunteers and employees who were cataloging, designing exhibits, and documenting artifacts.
  • Transported Salesforce to three years customer locations.
  • Achieved over 64% efficiency in query resolution.
  • Cataloged materials respectfully.
  • Achieved 45% growth in donor contributions.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved a 42% improvement in retrieval efficiency.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Added 72% unique content to the archive.

Summaries

  • Dedicated professional with a flair for archival outreach and public engagement, resulting in a 16% growth in donor contributions and user interactions.
  • Collaborative and results-oriented Archival Assistant.
  • Created metadata for archives.
  • Achieved 60% improvement in retrieval metrics.
  • Archival Assistant is a multi-talented Archival Assistant who is consistently rewarded for planning and operational improvements.
  • Cataloged 7 rare documents.
  • Conducted provenance research on 7 collections.
  • Collaborative and results-oriented Archival Assistant with experience working closely with finance to establish inventory systems that improved record accuracy by 38%.
  • Collaborated with over 5 external partners.
  • Creative contributor to digital and physical exhibits, integrating archival materials that resulted in a 65% increase in public engagement.

Accomplishments

  • Facilitated research queries from the public and academic institutions, reducing response times by 70% through the implementation of an improved request tracking system.
  • Standardized archival procedures for over 13 records, optimizing catalog accuracy and workflow for future archiving projects.
  • Developed customized metadata tagging protocols, increasing the accessibility of digitized materials by 16% across user categories.
  • Led a digitization project involving 3 audiovisual materials, preserving 3 hours of footage and increasing accessibility to rare collections.
  • Resolved product issue through consumer testing.
  • Led a one year-long initiative to convert microfiche records to a digital format, resulting in a 83% reduction in physical storage requirements.
  • Managed public access to archival collections, leading to a 85% increase in successful research applications and user satisfaction.
  • Implemented Jira archival system, reducing manual data entry errors by 37% and enhancing the overall record management workflow.
  • Recovered and preserved 16 deteriorating documents, utilizing advanced conservation techniques to extend collection life and usability.
  • Managed the archiving and accessibility of sensitive documents, complying with privacy laws such as process, reducing compliance risk factors.

Affiliations

  • American Medical Informatics Association
  • Association for Recorded Sound Collections (ARSC)
  • Society of American Archivists (SAA)
  • Rotary International
  • Rare Books and Manuscripts Section (RBMS) of ALA
  • Friends of the Archive, Summit Group
  • Guest Speaker at procedure concerning Archival Ethics
  • Freemason
  • Association for Information and Image Management (AIIM)
  • American Society of Safety Professionals

Certifications

  • Certified Archivist (CA) - framework
  • Fundraising and Nonprofit Development Certificate - category
  • Managing Archives Digital Preservation Certification - process
  • Digitization Specialist Certification - initiative
  • Grant Writing Certificate - Northwind
  • Historical Research Methods Certificate - process
  • Preservation Management Certificate (Northeast Document Conservation Center - NEDCC)
  • Certified Information Professional (CIP) - ARMA International
  • CompTIA Security+
  • Archives and Records Management Certificate - framework

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