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Skills

  • Regulatory compliance
  • Project cost control
  • Customer service
  • Job site accident prevention strategies
  • Project organization
  • First Aid/CPR
  • Customer satisfaction improvement strategies
  • Cost-effective flooring solutions
  • Problem-solving and issue resolution
  • Business operations

Work Experiences

  • Achieved timely results.
  • Contributed to a 67% rise in overall productivity.
  • Created a preventative maintenance program for flooring equipment, lowering repair costs by $15 annually.
  • Collaborated with vendors to secure discounted prices on HubSpot, saving $14 annually in procurement costs.
  • Fastened metal treads across door openings to keep carpets in place.
  • Achieved a 47% increase in product satisfaction.
  • Collaborated with contractors and architects.
  • Collaborated with the project management team.
  • Applied adhesive to the floor surfaces and rolled with the standard tool to achieve the smoothest finish.
  • Used a blowtorch to heat or soften floor covering materials so that they could be fitted around irregular surfaces and cracks.

Summaries

  • Experienced in installing various types of flooring, applying adhesives, and sanding irregularities to correct imperfections.
  • Advanced installation techniques improved durability of process floors.
  • Achieved a 73% reduction in job site accidents.
  • Within Automotive and Motor Vehicles, senior Lead Floor Technician and outstanding performer in performance reporting and cross-functional collaboration.
  • Adept at leading cross-functional teams.
  • Aligned client goals with environmental sustainability efforts.
  • Dependable Lead Floor Technician with a track record of installing specialty materials and decorative finishes on residential, commercial, and institutional surfaces.
  • Achieves high client satisfaction scores.
  • Floor Installer with extensive experience in vinyl, laminate, and carpet flooring.
  • Offering superior performance for over 18 years, with a strong track record of client satisfaction and high-quality results.

Accomplishments

  • Consulted with clients to choose appropriate floor materials, resulting in a 71% increase in customer satisfaction scores.
  • Reduced job site downtime by 75% through effective project management and collaboration with subcontractors.
  • Forecasted annual flooring budgets for 10 projects, ensuring financial targets were met under projected costs.
  • Regulated job site compliance with OSHA standards, resulting in 7 consecutive safety audits with no violations.
  • Improved job site efficiency by implementing a new scheduling tool, reducing project completion time by 49%.
  • Trained a staff of 7 technicians on floor preparation, installation procedures, and proper equipment usage, improving team productivity by 59%.
  • Reviewed and interpreted construction blueprints to ensure accurate material calculations and installation planning, minimizing errors.
  • Collaborated with project architects to resolve flooring elevation issues, saving 6 months in project delays.
  • Optimized the use of ServiceNow for inventory tracking, reducing material overstocking by 64%.
  • Developed and managed an equipment maintenance program, extending the life of company assets by 18 years.

Affiliations

  • Certified Concrete Surface Repair Technician (CCSRT)
  • Occupational Safety and Health Administration (OSHA) Certified Safety Training
  • U.S. Green Building Council (USGBC) – Member/Certification
  • Project Management Institute
  • International Surface Fabricators Association (ISFA)
  • Society of Women Engineers
  • Concrete Sawing and Drilling Association (CSDA)
  • National Association of Women in Construction (NAWIC)
  • Toastmasters
  • National Wood Flooring Association (NWFA)

Certifications

  • Certified Healthcare Environmental Services Technician (CHEST) by AHE
  • Certified Lead Renovator (EPA RRP Certification)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certified Floor Care Technician (CFCT) by Harbor & Co.
  • Resilient Floor Maintenance Technician (RFMT) by Cedar Works
  • Certified Maintenance & Reliability Technician (CMRT) by SMRP
  • Advanced Floor Finishing Techniques Certification by Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)

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