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Skills

  • CRM Systems
  • Canine anatomy knowledge
  • Creative problem solving
  • Positive learning process
  • High-volume dining
  • Tax preparation
  • Excellent with kids
  • Microsoft Office
  • File/records maintenance
  • Excel in procedure

Work Experiences

  • Conducted pre-imaging consultations, prepared patients for digital imaging procedures ensuring safety and efficiency, leading to 74% improved image quality.
  • Administered X-ray machines.
  • Completed over 4 X-rays each week.
  • Assisted with patient check-ins and medical history updates, ensuring accurate and up-to-date records with ServiceNow for over 6 patients weekly.
  • Assisted with implant preparations.
  • Assisted in the takedown of operative areas.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.
  • Collaborated with dental team.
  • Assisted with patient check-ins.
  • Taught patients about dental hygiene, pre-operative instructions, and post-operative care.

Summaries

  • Dedicated professional recognized for collaborating across departments to improve patient care and streamline dental office operations.
  • Driven by efficiency, implemented a patient check-in system that ensures up-to-date and accurate records for over 18 patients weekly.
  • Effective calendar and time management strategies.
  • Effective communicator with the ability to resolve billing discrepancies, reducing errors by 32% and improving patient satisfaction.
  • Detail-oriented professional who implemented an advanced filing system, reducing documentation retrieval time by 23% and boosting staff productivity.
  • System are well-understood.
  • Customer-service-focused Dental Assistant.
  • Professional with 15 years of progressive experience in the field who is highly organized and detail-oriented.
  • Achieved significant cost savings by reducing office supply expenditures by $2 per month while optimizing clinical workflow.
  • Customer-service-focused Dental Assistant with the ability to gather and act on patient feedback, driving clinic satisfaction rates up by 15%.

Accomplishments

  • Integrated
  • Initiated
  • Trained
  • Coordinated with dental suppliers to ensure timely procurement of materials, minimizing delays in patient treatment by 70% days.
  • Consulted
  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Design: Responsible for creative design for prominent procedure.
  • Reduced
  • Optimized cash flow by introducing a preauthorization system, resulting in collections of 40% of all copays and outstanding balances.
  • Collaborated with marketing teams to promote in-house dental plans, driving a 22% increase in plan enrollments.

Affiliations

  • Annual attendee at the American Dental Education Association (ADEA) conference to remain knowledgeable of current educational resources related to dental assisting and practice management.
  • Affiliation with the Academy of General Dentistry (AGD), supporting discussions around patient care, management of dental offices, and cross-functional team collaboration.
  • Active participant in the Association of Dental Office Management (ADOM), attending focus groups to continually improve practice efficiencies.
  • Specialized coursework in Conflict Resolution from Cedar Works, equipping me with essential skills to mediate between staff, patients, and insurance providers.
  • Active volunteer with the Dental Lifeline Network providing support for managing administrative processes at events that help patients in need.
  • Member of the American Dental Assistants Association (ADAA) since 2021, actively participating in continuing education courses to stay updated with the latest industry trends.
  • Dental Assisting National Board (DANB) Certified, promoting safety standards and code compliance within the dental office.
  • Completed a formal certification in dental radiology through process, ensuring the compliance of X-ray operations with legal standards.
  • Served on the planning committee for initiative, contributing to the organization's agenda on practice management improvements and patient care.
  • Presenter at a local seminar organized by category, speaking about inventory control and cost-saving initiatives healthcare offices can adopt.

Certifications

  • Certified Healthcare Financial Professional (CHFP) by Healthcare Financial Management Association (HFMA)
  • Certificate in Data Privacy & Protection (Healthcare Focus) from program
  • Sterilization and Infection Control Certification accredited by method
  • Certified in Infection Control (CIC) by the Certification Board of Infection Control and Epidemiology (CBIC)
  • Certified Administrative Professional (CAP), accredited by the International Association of Administrative Professionals (IAAP)
  • Patient Care Technician (PCT) Certification from metric
  • Certified in Electronic Health Records (EHR) by HubSpot Institute
  • CPR Certification accredited by the American Heart Association (AHA)
  • Association for Project Management (APM)
  • Certified in Dental Billing and Coding Procedures from category

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