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Skills

  • Conventional mortgage underwriting expertise
  • Experience with cash flow analysis
  • First Aid/CPR
  • Implementation of quality control systems
  • Regulatory compliance
  • Debt-to-income (DTI) ratio evaluation
  • Project organization
  • Mortgage default rate reduction strategies
  • Attention to detail in loan documentation
  • Ability to avoid recourse and buyback requests

Work Experiences

  • Analyzed mortgage applications.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Acted as the point of contact for escalated underwriting decisions, successfully resolving 3 high-risk cases with minimal need for rework.
  • Achieved Innovation Award for maintaining a clean audit history and high loan quality standards over the past year in Atlanta.
  • Devised strategies to grow and expand existing customer sales, resulting in an increase in annual sales of 9%.
  • Assisted in minimizing underwriting errors by creating a new error-reporting dashboard, resulting in a 39% decrease in quality control findings.
  • Was in charge of originating, reviewing, processing, closing, and administering customer loan proposals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Assessed the overall health of the mortgage portfolio.
  • Achieved reduction over three years.

Summaries

  • Achieved results despite high turnaround requirements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative underwriter with extensive experience.
  • Achieved 69% on-time delivery.
  • Advanced proficiency in DU and LP systems.
  • Analyzed loan applications holistically.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Collaborative underwriter with extensive experience working with cross-functional teams to facilitate efficient loan approval and closing workflows.
  • Clear understanding of performance reporting and workflow optimization as well as vendor management training.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Resolved product issue through consumer testing.
  • Assisted in refining underwriting policies to adhere more closely to state and federal regulations, resulting in a 38% decrease in compliance issues.
  • Successfully managed high-volume loan reviews, averaging 6 approvals per week while consistently meeting investor and regulatory requirements.
  • Developed a comprehensive reporting system that tracked key loan metrics, enabling the underwriting team to meet demand surges with 28% greater efficiency.
  • Documented and resolved metric which led to procedure.
  • Refined underwriting guidelines based on updated market and investor data, leading to a 69% decrease in rejected loans.
  • Partnered with the Quality Control (QC) team to create new documentation standards, reducing post-closing borrower documentation issues by 69%.
  • Reduced loan approval time by 13 days by coordinating directly with cross-functional teams, including loan officers and appraisers.
  • Spearheaded a project to integrate new underwriting software, resulting in a 81% reduction in manual errors and a 17-day improvement in loan processing time.
  • Reviewed 3 conventional mortgage applications per month, ensuring full compliance with state regulations and investor guidelines while maintaining a 70% approval turnaround rate.

Affiliations

  • Appraisal Foundation Affiliate – Participated in committees that ensure appraisal standards are upheld in underwriting practices.
  • National Association of Social Workers
  • Association for Computing Machinery
  • Financial Executives International (FEI) — Membership with a focus on mortgage portfolio risk management and regulatory changes.
  • Association of Mortgage Professionals (NAMP) — Contributor to industry standards development and regulatory guideline discussions.
  • National Association of Mortgage Underwriters (NAMU) — Certified Mortgage Underwriter since 2022, focusing on industry best practices.
  • Credit Risk Certification (American Bankers Association) — Achieved certification in 2022, focusing on improving loan approval precision and mitigating financial risk.
  • Advanced Underwriter Specialist (AUS) — Ongoing certification verifies advanced proficiency in underwriting for conventional loans, risk analysis, and scoring models.
  • Mortgage Servicing Professional (MSP) — Engaged in resources for underwriting post-origination services and best practices for loan portfolio management.
  • American Medical Informatics Association

Certifications

  • Certified Public Accountant
  • Freddie Mac Loan Prospector® Advisor Certification 2016
  • National Mortgage Licensing System (NMLS) 2019 – Underwriting License
  • Salesforce
  • Apple Certified Associate (ACA)
  • Post-Close Quality Control Certification Ironclad Systems, 2017
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Risk Manager (CRM) Vantage, 2019 for Mortgage Underwriting
  • Certified Mortgage Underwriting Specialist (CMUS) Brightline, 2021
  • Certified Mortgage Compliance Professional (CMCP) – Lakeside Partners, 2018

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