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Skills

  • Discrepancy resolution during shipments
  • Budgets
  • C-TPAT and AEO regulations
  • International shipping coordination
  • Cargo space utilization strategies
  • Junior clerk supervision
  • Business operations
  • Shipping documents preparation
  • Cargo unloading
  • Export health certificates for Miscellaneous

Work Experiences

  • Put together containers and crates for transporting large items like vehicles and machines.
  • Developed an inventory management system.
  • Worked with shipping or freight companies to negotiate and arrange goods transportation.
  • Looked for industry trends on social media and through online sources.
  • Assisted with the risk assessment procedures for high-value shipments, reducing insurance costs by 52%.
  • Achieved a 61% improvement in customer satisfaction.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Created system checks.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Achieved a highly efficient and error-free export process.
  • Achieved 76% improvement in customer satisfaction by resolving shipping and documentation discrepancies promptly and efficiently.
  • Achieved consistent on-time deliveries.
  • Achieved a 79% reduction through targeted process improvements.
  • Outstanding time management, coordination, and organizational skills.
  • Clear understanding of project management and process improvement as well as risk assessment training.
  • Achieved a 36% improvement in warehouse space utilization.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Committed to overseeing all export-related documentation, ensuring global compliance with customs and export regulations for shipments valued at over $6.

Accomplishments

  • Resolved product issue through consumer testing.
  • Reduced document preparation time by 74% through the implementation of an automated export documentation system.
  • Monitored and reconciled customs duties and tariffs, ensuring the company remained fully compliant with international trade laws.
  • Managed supply chain activities related to export inventory, reducing pick/pack errors by 32% through process optimization.
  • Implementing a hazardous materials handling protocol for international shipments, reducing regulatory penalties to zero in 2022.
  • Coordinated export shipments to Portland, achieving a 63% reduction in delays through improved logistical planning.
  • Maintained strict compliance with International Commercial Terms (Incoterms), leading to zero penalties from customs authorities in 2024.
  • Attained OSHA in global shipping regulations, leading the implementation of best practices for the company.
  • Utilized deep understanding of Incoterms to develop successful export strategies, improving compliance rates by 43%.
  • Achieved ITIL, reflecting a commitment to industry-standard export documentation procedures and regulatory compliance.

Affiliations

  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • International Trade Admin Certification in Import/Export Documentation
  • Certified International Trade Professional (CITP) Certification
  • American Medical Informatics Association
  • Rotary International
  • International Warehouse Logistics Association (IWLA)
  • Association of Shipping & Logistics Professionals (ASLP)
  • International Society of Logistics (SOLE)
  • Bureau of Industry and Security (BIS) Compliance Events
  • International Maritime Organization (IMO)

Certifications

  • Professional Exporter Compliance Training (PECT)
  • Lean Six Sigma Green Belt Certification (Logistics Focus)
  • First Aid/CPR Certified
  • Certificate in Global Trade Compliance (CGTC)
  • Automated Export System (AES) Compliance Certification
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certificate in Export Documentation and Procedures by Brightline

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