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Skills

  • Relationship management
  • Employee communications
  • Stakeholder management
  • Pricing structures
  • Customer demographics
  • Apple ProPresenter
  • Employee feedback loop optimization
  • Campaign management
  • Employee Recognition Program Creation
  • Video Editing

Work Experiences

  • Achieved a competency increase of 67% for new hires.
  • Increased credibility and client awareness by creating technical and non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters.
  • Tracked program data and tweaked marketing campaigns, which resulted in a 7% increase in sales.
  • Taught company protocols, best practices, and program procedures to entry-level and initiative data analysts.
  • Create a monthly employee newsletter in-house.
  • Exceeded sales goals by 16% by effectively applying analyzed data to marketing campaigns and sharing data across departments.
  • Worked with corporate departments, including system, to develop and implement internal communications for standard employees, such as framework.
  • Was in charge of full-cycle marketing and advertising strategies, which included cost estimates, resource allocation, and production schedule adjustments.
  • Updated program procedures to address data collection and analysis issues, resulting in category.
  • Recommended ways to increase employee engagement in program initiatives based on an analysis of procedure data.

Summaries

  • Exceptional storyteller with strong written communication abilities.
  • Clear understanding of vendor management and quality assurance as well as process improvement training.
  • For consistent, high-quality results, establishes clear standards and enforces protocols.
  • Built effective employee communication channels.
  • Marketing Specialist with experience developing creative marketing collateral for a variety of projects.
  • Dedicated to learning, growing, and succeeding in Marketing and Communications.
  • Strengths in project management and performance reporting backed up by Marketing and Communications training.
  • Bringing a thorough knowledge of framework products, market conditions, and customer preferences to the table.
  • Recognized on a regular basis for outstanding performance and contributions to the Marketing and Communications industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Documented and resolved program which led to procedure.
  • Collaborated with cross-functional teams to create and manage employee onboarding communication materials, leading to a 29% decrease in onboarding time.
  • Led internal branding campaigns that increased company culture engagement by 47% within three years.
  • Resolved product issue through consumer testing.
  • Introduced a company-wide digital feedback system that collected 2 responses, improving management insight into employee satisfaction levels.
  • Mentored emerging communication team members in content development and communication best practices, contributing to a 20% improvement in the quality of internal communications.
  • Designed and launched mobile-first internal communication templates, improving engagement with on-the-go employees by 42%
  • Integrated a new content management system into internal communication efforts, increasing the consistency and professionalism of outputs.
  • Devised targeted communication campaigns that resulted in a 33% increase in employee participation in organizational training programs.
  • Created and rolled out a monthly internal newsletter, increasing employee awareness of company initiatives by 40%.

Affiliations

  • Council of Communication Management (CCM)
  • European Communication Directors Association (EACD)
  • National Association for Employee Recognition (NAER)
  • HR Open Standards Consortium
  • Project Management Institute
  • National Speakers Association (NSA)
  • Society for Technical Communication (STC)
  • Institute for Internal Communication (IoIC)
  • Public Relations Society of America (PRSA)
  • Global Communication Certification Council (GCCC)

Certifications

  • Change Communications Certification by Ragan Communications
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Public Accountant
  • Internal Communication Masterclass by Lakeside Partners, 2020
  • PRSA Accreditation in Public Relations (APR)
  • Certified Internal Communications Specialist (CICS)
  • CompTIA Network+
  • Certified Strategic Communications Professional (SCMP) from IABC

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