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Skills

  • Deadline tracking and legal scheduling
  • Client Satisfaction Improvement Strategies
  • Operational improvement
  • MS Office
  • First Aid/CPR
  • Client conflict resolution
  • Communications
  • Criminal laws
  • Document filing
  • Supervision

Work Experiences

  • Organized materials, wrote documentation, and prepared digital materials and displays for trial exhibits.
  • Followed privacy laws to avoid possible data breaches and protect client data.
  • Aligned strategy with legal counsel.
  • Achieved optimal burden-of-proof presentations.
  • Looked into the causes and outcomes of procedure and program cases, as well as the damages, losses, and settlement procedures.
  • Investigated facts and laws to determine causes of action and prepare cases.
  • Conducted legal research on system law changes.
  • Aided in the development of court strategies.
  • Authored over 8 legal memoranda.
  • Assisted with client interviews and took meticulous notes for inclusion in reports using stakeholder engagement and workflow optimization.

Summaries

  • Legal Case Manager with 15 years of successful quality assurance and vendor management experience.
  • Adept at handling complex litigation processes.
  • Accomplished Legal Case Manager with over 17 years of experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Legal industry's success.
  • Within Legal, senior Legal Case Manager and outstanding performer in workflow optimization and performance reporting.
  • Dedicated to learning, growing, and succeeding in Legal.
  • Expert at gathering evidence and analyzing legal documents.
  • Achieved a 15% reduction in case backlog.
  • Legal Case Manager endorsed paralegal skills in process improvement by a gifted Legal Case Manager.
  • Accomplished Legal Case Manager skilled in managing large-scale litigation and mitigating legal risks. Successfully directed the discovery process in compliance with 2019 regulations, reducing delays by 63%.

Accomplishments

  • Negotiated favorable settlements for clients that avoided litigation, saving an estimated $16 in potential legal costs.
  • Improved data integrity of case management tools by implementing Power BI, leading to 58% fewer missed deadlines.
  • Processed high-volume case files while ensuring complete compliance with confidentiality policies, achieving zero information breaches.
  • Designed automated reporting for case progress updates that decreased manual tracking effort by 17% and improved visibility.
  • Created and implemented customized legal strategies for complex, multi-jurisdictional cases, resulting in win rates of 58%.
  • Collaborated with team of 7 in the development of system.
  • Ensured complete confidentiality and compliance in handling sensitive case material, with zero security breaches over two years.
  • Assisted attorneys in developing and refining litigation strategies, positively impacting case outcomes for clients in Legal.
  • Effectively handled 7 cases concurrently, ensuring compliance with all legal requirements and deadlines.
  • Collaborated with outside counsel to set strategy for cross-border litigation, resulting in a favorable outcome for category.

Affiliations

  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • American Marketing Association
  • Electronic Court Filing and Litigation Technology Group
  • Association of Legal Administrators (ALA)
  • Legal Document Management Professionals Network
  • National Federation of Paralegal Associations (NFPA)
  • International Council of Nurses
  • International Association of Legal Professionals (IALP)

Certifications

  • Certificate in Ethics and Corporate Social Responsibility – Cedar Works
  • Professional Diploma in Legal Case Management – Vantage
  • Google Certified Professional Cloud Architect
  • Accredited Legal Professional (ALP) - NALS
  • Certified Paralegal (CP) – Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Project Management Professional (PMP)
  • eDiscovery Executive Certificate – Georgetown Law Center
  • Microsoft Office Specialist (MOS) Certification - 2015

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