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Skills

  • Project management
  • Corporate Training Facilitation
  • Organization
  • Curriculum development
  • Facilitating Virtual Learning Programs
  • Instructional design
  • Team Leadership
  • Budget management for training initiatives
  • Operational improvement
  • Documentation skills

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 62% improvement in learner outcomes.
  • Aligned learning initiatives with business objectives.
  • Collaborated with IT to integrate e-learning systems.
  • Built strong partnerships with external training vendors.
  • Collaborated with senior leadership to align learning initiatives with business objectives, contributing to 7% growth in employee productivity.
  • Oversaw the delivery of system project by process team, which resulted in initiative.
  • Designed a comprehensive knowledge transfer program to mitigate workforce risks during a major merger, ensuring 43% retention of key knowledge.
  • Answered 11 calls per 18 months to help customers with their questions and concerns.
  • Automated routine training processes.

Summaries

  • Among his accomplishments are developing training courses for more than 13 professionals in 10 locations while staying on budget and on schedule.
  • Experienced in designing, planning, and implementing quality courses to provide world-class training to employees at all levels.
  • Aligned learning initiatives with business goals.
  • Adept in designing onboarding programs that focus on reducing time-to-productivity, with a proven track record of success in Phoenix.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Adept at transforming insights into targeted training solutions.
  • Achieved results within several months.
  • Dedicated to assisting businesses and organizations in transforming their operations through the use of well-trained personnel.
  • Clear understanding of strategic planning and vendor management as well as strategic planning training.
  • Flexible Learning and Development Consultant with over 9 years of experience managing training programs and projects for a wide range of organizations.

Accomplishments

  • Documented and resolved framework which led to process.
  • Proposed restructuring of content delivery for multilingual teams, increasing knowledge transfer efficiency by 69%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Improved instructional design methodologies, saving 28% in content development time and increasing training consistency across locations.
  • Enhanced internal knowledge-sharing platforms, leading to 24% quicker problem resolution and inter-departmental collaboration.
  • Reduced onboarding errors by 74% through structured learning modules for new employees.
  • Collaborated with senior management to design career development paths that increased internal promotions by 51% over system.
  • Collaborated across departments to revamp job-specific soft skills training, increasing participant performance by 37%.
  • Led internal certification programs for 16 multinational offices, increasing compliance rates to 33%.

Affiliations

  • Learning Forward - Presenter at Annual Conference Since 2021
  • Learning and Performance Accelerator (LPA) Global Affiliate
  • World Institute for Action Learning (WIAL)
  • Chartered Institute of Personnel and Development (CIPD) - Certified Member
  • Council for Adult and Experiential Learning (CAEL)
  • National Institute of Learning Development (NILD)
  • International Association for Continuing Education and Training (IACET)
  • Association for Supervision and Curriculum Development (ASCD)
  • Society of Women Engineers
  • National Speakers Association (NSA)

Certifications

  • Certified Performance Consultant (CPC) - 2024
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Agile Certified Practitioner (PMI-ACP) - Learning Process Improvement - 2016
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chief Learning Officer Certification (CLO) - Vantage, 2017
  • ROI Methodology® Certification (Level 1 & 2) by ROI Institute - 2015
  • Train the Trainer Certification - Brightline - 2017
  • Advanced Certificate in Talent and Workplace Learning (ACTWL) - 2017

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